So I saw all the reviews and I applied anyways some where good. Well Was I wrong! I have 3 cats and 2 dogs one was 9 at the time. Well when it came to renew the older Dog was going to be 10 years old and more money and that was ok but the last 2months before the date they should be taken the money out They took out more money then they should have. I asked them about the first time and they said nothing and the 2nd time they said I was sent a letter that before the big payments would start I would need to pay a deposit why I have been with you all for a year. I asked to cancel all 5 animal's I had with them....Talk about biting the hand that feeds you! No one asked if I would like to talk to a manager and I can only assume they wouldn't care as well.! Then I asked if the money would be put back in my account they said yes. Well Not there yet it was 3 days late I had to call back and they stated it takes 8 days for this to happen WTH they have no problem taken your money but can't give it back as fast as they can take it out that's CRAP! I have to say they are not flexible as well they don't care if you live check to check like the rest of the world! I'm going back to HEALTH PAWS I never had a problem with them! I think all insurance is a scam and to fill pockets for the big people but man when your pets get hurt they should be there! I have to say HEALTH PAWS was there for my older Dog I should of never left! I did leave because I was going to put the new cats on as well and Health Paws was a lot don't for get I live check to check with the rest of the world. So going back to them with the Dogs maybe I will fine a place for the cats and this time I will do my research well for them!

The website was user friendly, but I applied just a few minutes ago, so I have no idea how good the company is, or how much I trust Peyton Manning.

This was the 4th call - the other 3 times we were told they would call back, and never did. Even on this call, it took 45 minutes to do 5-10 minutes of work. Not efficient at all.

So after I pay 9 years without a claim on my cat, they drop me for no reason. What a bunch of......

It is not easy to renew policies on-line, this is the second year in a row I had to call to renew my policy. It took me over one-hour on the phone. This is the last year I will be using nationwide for my pet insurance.

So far, they’ve told me my application is in underwriting and charged my account but no email confirmation nor a way to register an account to get updates. I am hoping the rest of my experience is a lot better than the first impression.

I do NOT consider a $4 discount for an additional pet very compelling to work with nationwide I will continue to research options

The website was hard to find to get a quote started. Also, as a NW associate, we block searching for Nationwide Pet on our browser. Very odd. Took me some time to figure out coverages and differences of wellness, accident, and others. i'm also an associate and didn't see how to get my discount. maybe this happens in the UW process.

Had pet insurance through an employer and called Nationwide to find out how I could keep my dog insured and pay with a credit card instead of payroll withdrawal as I switched employers. I was told I would owe a couple hundred dollars if I switched payment methods and the alternative given was payroll didn’t update I was no longer employed and to call back in a few weeks to cancel so I didn’t owe anything. Called back & cancelled, called back to reenroll him and was told he would no longer be covered by illness since he now is over 9 years old and is a “new plan”. This person I spoke with told me if I paid the couple hundred dollars initially it would have just been applied to my account and he still would have been covered by illness. When I brought up the fact this was never explained to me and that the way it was explained had no reimbursement aspect they said there was nothing they could do as it was past the 24 hours of plan change. Unfortunately this is the cheapest insurance for accident coverage so I will stay with Nationwide, but horrible experience and not sure I will use them for my next animal.

I applied for pet insurance and still have not heard back regarding my review for approval. However, you have already taken the money out of my account. I had to call to find out that my dog was approved for the policy; however, the policy did not meet my needs. As a result, I have canceled my policy. I'm extremely disappointed in Nationwide services.