We have home & auto bundled with the agency of the credit union that holds our mortgage loan. Every year, they wait until the last possible time to send our annual escrow payment over to the insurance broker. So much so, that we get warning letters from the mortgage holder that they will have to get insurance for us at whatever rate they can get it because we have not made our payment on time. I think the agent is getting more interest on our annual payment by letting it go 1 month past the due date. Is that a normal practice? We are never late with our monthly payments that combine mortgage and home insurance together. We have an outstanding credit rating (800+). Am I wrong to be furious with the insurance agent/agency? What can we do? I am kinda afraid to look at other options. We trusted this agency/Progressive to take care of us. On another note, our auto coverage has ballooned from our initial rate when we first switched to this agency. We are two retirees who drive about 3-5 miles a day locally for errands and to pick up and drop off a grandchild at preschool. We've had 1 total loss in 2022 on a 2003 car that was hit by a deer ($2,600). I checked with our 55 year old daughter. She pays less for her home & auto coverage with AAA. I want lower rates and better service, but I don't even know where to start. I'm afraid that I will make a mistake and lose everything by being undercovered or taken advantage of. I thought Progressive was the best. Help!

State farm sent me a letter saying they weren’t going to renew my policy due to my dad’s driving record, mentioned said claims and one accident that he was in and that I had to switch by April. My parents and I have different agents and I have my own policy but I think our policies are tied together somehow? Anyway, I asked my mom if they had finally switched and she said no, that their agent didn’t see such claims on their end and were able to remain with State Farm. My parents never used the roadside assistance that State Farm claimed in the nonrenewal letter so what the hell.Has anyone been in a similar situation? I’ve already switched insurance but I’m curious to talk to my agent to know why there’s inconsistency.

Renewal time is coming up soon and realized I never changed our address since we recently moved back to NY after living in RI. Well it’s going from $36 for my 5 year old cat to $60 a month. Overall she’s a very healthy kitty, the only health issue is she has asthma so I get that and I know as they get older it’s more costly cause of healthcare for them and providing services is expensive. Embrace has been great overall experience for us because we had to put one of our other cats down last year and they compensated us almost entirely but, I just wasn’t expecting because of the zip code to justify $60 every month now. Does anyone have any suggestions on our insurances if I’d be saving money elsewhere?

Hi everyone, (long-time lurker here using a quick-made account for this post). I’m in a difficult financial and legal situation and could really use some guidance. On November 15, 2024, I was involved in a DUI accident while working as a delivery driver (not alcohol-related). I fully acknowledge that driving under the influence was a serious mistake. The reason I ended up in that situation was that I took drugs to cope after a traumatic work incident, where someone flashed a knife behind my back the previous week. On the night of the accident, I was working with the same person again, and I made the wrong choice in handling my stress. I deeply regret my actions. Since then, I have complied with all legal and rehabilitation requirements—attending therapy, DUI courses, and adjusting my medications—and I’ve made a complete turnaround in my life. During my delivery shift, I hit another car (a 2024 Toyota Highlander), but thankfully, no one was injured. My insurance initially handled the claim, but now Wilber Group has purchased the debt from the insurance company and is demanding $25,000 from me. My Financial Situation: • I am a student and will not have a steady income for the foreseeable future. • I am on disability due to hearing impairment and mental health conditions. • I currently make $17/hour, working 24 hours per week. My Questions: 1. Can I negotiate this debt down to 10-30% of the amount owed? Since debt collectors often buy debts for less than their full value, is it realistic to settle for significantly less? 2. Can they take any of my assets or garnish my wages? Location: Minnesota, and I’ve heard there are exemption laws, but I’m unsure how they apply to my situation. 3. What is my best strategy for dealing with this debt? Would negotiating a lump sum settlement be my best option, or should I try for a payment plan? 4. Could bankruptcy help me discharge this debt? Would a DUI-related accident debt like this be wiped out under Chapter 7 bankruptcy since I have no significant assets and low income? 5. Could recent tariff increases on cars affect the amount I owe? Since the Toyota Highlander I hit was a 2024 model, and the incident happened before April 2, 2025, could the recent tariff increases on imported vehicles have inflated the amount Wilber Group is demanding? If so, how can I challenge that?

"I'm working with an agent who recommended Corebridge, but they charged me twice for my annual Term Life payment. After a frustrating experience with customer service trying to fix their mistake, I decided to cancel my policy due to their poor support. Can anyone recommend a better company?"

Hi y’all. I recently opted to cover my cat. I’m paying a bit more than I’d like to, but I’m willing to keep the policy if it’s a good investment. My cat has a preexisting condition they won’t cover. That sucks. Online I’m seeing customers were dropped due to aging pets. What are your experiences with this company? Is it ok or should I run in the other direction?

Should I get lawyers involved? In January 2025, I received a letter from my insurance company stating that my policy had been cancelled due to non-payment and that I now owe a balance. However, this was the first and only communication I received—prior to that, I had no notice that a cancellation was even being considered. Here’s what happened: In late 2024 or early 2025, it appears that one or two scheduled payments did not go through because my credit card had been temporarily locked by my bank due to a fraud alert. As soon as I became aware of the issue, I immediately made the payment manually and settled any outstanding amount. I reviewed my billing history and confirmed that no payments were missed beyond that short disruption—and everything was brought up to date right away. The insurer claims they sent me a letter stating that I needed to pay the full yearly premium in order to maintain my policy. I never received this letter. This communication would have been sent during or shortly after the Canada Post strike (November 15 to December 17, 2024), which caused widespread mail delays well into January. It’s highly likely the letter was delayed or never arrived at all. Again, the only letter I ever received was the final notice informing me of the cancellation and that I now owe a balance. By that point, I had no opportunity to take corrective action. I believe the insurer failed to adequately notify me of their intent to cancel my policy, especially considering the known disruption in mail services and the fact that I had already taken steps to correct the payment issue. This situation has now affected my insurance record and left me scrambling to secure new coverage at a higher cost. They sent it the underwriter and denied my claim what should I do?

I’m a 19F college student in Maryland and need a PPO plan because my school is in DC. I aged out of Medicaid, and since Maryland’s enrollment period is closed, I can’t reapply until November-January. I contacted a health insurance agent, but they mistakenly listed me as male on the application. When US Health Group called to verify my info, they corrected the error, and my quote jumped from 140 to 160/month. I am a broke college student with no job. The agent is trying to "fix" it and get us back to the original quote, but I’m worried this mistake of his will bite me in the ass when I'm older as he is now playing with the deductible in case of a life threatening emergency (before it was 8k I'd have to pay out of pocket and now its +20k). I don't know what to do as I've never had to deal with insurance! Should I switch agents, as the gender was a mistake? Please help!

My first mistake was insuring through state farm. My second mistake was using one of the preferred shops that state farm recommends. My liftgate had a dent covering 40% of the area of the surface plus it was bent on the inside frame. State farm insist they can repair this by bending the panel back in place and filling with bondo. This is the worst way to fix this door, but State Farm doesn't care they just want a cheap repair. STATE FARM IS NOT A GOOD NEIGHBOR - THEY ARE VERY DECEPTIVE AND WHEN IT COMES TO YOUR CAR REPAIRS THEY WILL SCREW YOU BIG TIME.

I had an Avant loan that was sent to collections a few years back. I've since paid it off in full but my Avant account still shows an "Active Charge Off" status of that loan, which prevents me from applying for a new loan. I'd like to know how I can have these old loan details wiped from my account for possible future loans? I tried calling support but couldn't get through to anyone.