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State Farm - Advice needed: premiums miscalculated for years, I’ve over paid. Any chance of a refund?
Hello. Hoping someone can provide some advice on my next steps. The short version: I bought my house in 2016, at that time State Farm determined my house to be 5000 sq ft., it’s actually 2500 sq ft. Due to them thinking my house was twice the size my annual premiums were higher than they should be. This all came to light this week. My 2025 premium is now $600 less than originally charged.
My agent is aware and admitted the mistake but has also told me there’s nothing they can do to recalculate the historical values of my house with the correct square footage.
Do I have any recourse to get refunded for the past years I’ve paid the incorrect amount?
Budget Car Rental - Budget Car Rental Won’t Refund “Loss of Use” Charges Despite Insurance Paying in Full—$1050 Withheld for Months!
I’m looking for advice on how to get Budget Car Rental to refund me $1050 that they wrongfully charged me for “loss of use,” even though my insurance fully settled the claim.
Timeline & Issue:
• Sept 22 – I was in an accident with a Budget rental.
• Oct 17 – Budget charged me $1050 on my personal credit card for “loss of use.”
• Feb (First Week) – My insurance fully settled the claim, and I have a signed release letter from Budget’s claims department confirming everything is paid for.
• Now (March) – Despite multiple follow-ups, Budget still hasn’t refunded my money.
What I’ve Done So Far:
1. Emailed Budget—Sent a detailed request with the signed release letter proving all charges were covered by insurance.
2. Called Customer Service Twice—Each time, they escalated it to the billing department and told me to wait 5–7 business days.
3. No Refund, No Response—Every time I follow up, I get ghosted or asked to wait again.
Why This Matters:
I am a student, and $1050 is a huge amount for me to have tied up for months. Budget has been unresponsive, and I don’t know what to do next.
What Are My Options?
• Has anyone faced a similar issue and successfully gotten a refund?
• Should I escalate this via a chargeback, BBB complaint, small claims court, or another method?
• Any suggestions on getting Budget’s attention and making them act faster?
State Farm - Auto insurance deductible reimbursement through employer.
Good morning. I work for the State of Florida as a probation officer. Back in August of 2024, I was forced to utilize my personal vehicle for State purposed due to unavailability of a state vehicle. While conducting curfew checks at 5am in the morning, a stray dog ran out in front of me and I was unable to stop. Aside from the psychological damage caused by this being an animal lover, my vehicle sustained several thousand dollars of damage. Luckily I had decent insurance and my comprehensive deductible was 500. Prior to filing a claim with my insurance, I inquired about the damages being covered by my employer or their insurance coverage and was told I'd have to pay myself. I filed with my own coverage. I later found policy and procedure that states you can be reimbursed a max of 600 for damage in such a situation. I filed the proper paperwork with the powers that be and waited. After the body shop and getting everything together I filed in November of 2024. Fast forward to February when I inquired what was going on i was given the claim number with department of financial services. They stated they would only pay on claims where I damaged someone else's property while using my vehicle for State business. I contacted the Florida police Benevolent Association as I am a member and they investigated but wound up telling me they can not assist, despite their contract with my employer stating articles, statues etc that cover me for reimbursement. I contacted my insurance regarding possible subrogration with my employers carrier but I was told this is not possible on a comprehensive claim. I know it may not seem like a lot, but I'd definitely like to be made whole on my 500 deductible. Any advice would be greatly appreciated. Thank you.
Additional info on statutes etc:
Its article 19 in the Florida pba contract with Security Services Unit of Florida Department of Corrections. Additionally items or statues listed are aca/cac standards 5-aci-3a-27 and Florida statute section 944.0611.
State Farm - Storm damage company, shady or legitimate?
House that was built in 1989 has water stains on all the 2nd story ceilings which are getting worse every time it rains. The roof is visibly messed up, losing shingles. Siding and gutters have never been replaced. Visible hail damage, plus the vents on top of the roof have dents all in them.
I live with my senior mother whose coworker has a son who works for a roofing/restoration company. The guy came out, inspected our house and took over a hundred pictures. Said we need a new roof, siding and gutters. We put in a claim with State Farm homeowners insurance, he said to put we have damage from June of 2024. Even though we've had more storms and tornados since that date.
State farm then sent an inspector woman who barely looked at anything, the company this door to door storm chaser guy works for was there. They didn't seem to show her much of anything. The inspector was here less than a half hour and I didn't answer the doorbell. The company who would be paid for replacing things nailed a tarp on to a small part of our roof without asking or informing us.
The inspector determined only 2 shingles need repairing! Nothing else. She also emailed my mother the decision, saying it was nice to meet her. My mother did not meet this woman and no one who lives here did.
Now the guy who inspected our house initially is saying we weren't denied and we have a roof that is no longer made. It's a 3 panel shingle roof and he claims those shingles are no longer produced. He's telling my mother to take State Farm's offer of fixing the 2 shingles. That they'll send them off for testing and once they find out these shingles are no longer made, insurance will cover a new roof. A simple Google search shows I can go buy 3 panel shingles at every home improvement store nearby.
Is this guy scamming my senior mother? Will State Farm actually replace the entire roof after testing shingles? I'm a single solo mom to a disabled child who has to live with my mother and I feel we're getting taken advantage of. She thinks we're not since she works with this guy's mom and she's easily taken advantage of.
Help please, any input would be highly appreciated!
Co-operators - Stay clear from cooperators insurance
Save your money and think twice before choosing Co-operators for business insurance or anything else they offer. You could be a loyal customer for over 10 years with no missed payments, but the moment you inquire about opening a claim, don’t be surprised if you get a call weeks later saying your policy is being cancelled.
Do your research and consider taking your business elsewhere.
American Family Insurance - Non-Renewal Notice
So I have had AmFam insurance through Costco (live in Wisconsin) for a couple of yrs which comes with with a few perks that I thought would be helpful; non-deductible coverage for 1k to fix a window and $100 for locksmith if you get locked out. Well, in the span of 6 months I ended up using both of these but didn't know they get filled as claims against my insurance.
Fast forward 6 months, and I just a notice of Non-Renewal because I have had 3 claims in the last 3yrs (I've a claim bcuz of lost baggage 3yrs ago).
I'm calling around and getting a lot of refusals and getting a bit scared that I won't find coverage for the house. I tried appealing the decision but that didn't work either
Is there any way I can drop these AmFam claims? Or known companies that would still cover here?
Priority Health - Two Private Insurances?? (I’m naive & I don’t understand insurance math)
I’m new to the private insurance world, so if anyone knows the answers to these questions, I will take any bit of knowledge given. Here’s what I’m working with:
**-Priority health - HMO ($1,300 family deductible) -Through my employer, Corewell Health**
**-State of Indiana Anthem - Healthsync POS with HSAS - ($6,000 family deductible) Through my husband’s employer in the state of Indiana**
* ***How do deductibles work? Policy states "You have to meet the deductible before coverage kicks in"?***
\[I’ve had Priority Health since 1/1/25 (Anthem did not become active until 3/1/25). Priority is saying I have met my family deductible of $1,300 but I am positive I have not paid anything remotely that close in office visit copays or on prescriptions. I’m happy about this, but it seems to me that I had some sort of coverage since the deductible is already met.\]
* ***Is it beneficial to notify both insurance companies so that they are aware of “the coordination of benefits”?***
* ***Can I pick who my primary insurance is (for doctors' appointments and prescriptions)? Or does it not matter who is primary and who is secondary?***
\[I might be speaking too soon, but despite the higher deductible, it seems like my husband’s insurance, Anthem, is better.\]
* ***Insurance math…??***
I recently picked up a prescription, and the pharmacy processed the insurance claims as follows:
* Priority Insurance (primary): $15 copay
* Anthem Insurance (secondary): $11 copay
The pharmacy combined the two insurances and calculated the total copay to be $7. I'm unsure if this was processed correctly.
My question is, with two private insurances, shouldn't the prescription be covered in full, resulting in a $0 copay?
Additionally, will I still be responsible for paying an office-visit copay for in-network doctor visits under both insurance plans?
\[My logic is that if I'm paying full premiums for two insurance companies, I should receive full coverage between the combined two insurance companies."\]
* ***Do I have to run both insurances when filling a prescription?***
\-My husband is prescribed disposable insulin pumps, which required a prior authorization. However, the PA process took months to complete due to communication issues between Corewell Health and Priority Insurance. Fortunately, his disposable insulin pumps are now fully covered by Priority Health. Here's the question: Until the prior authorization expires, is he required to file claims through Anthem when picking up refills? Note that Anthem became his new insurance provider on March 1, 2025, through his employer, and was not involved in the current prior authorization.
\[There are numerous prescriptions that Priority Insurance refuses to cover, but Anthem will. It seems like having to use both insurances could be a double-edged sword. The primary reason I have two private insurances is to mitigate the issues with prescription plan exclusions. Specifically, one insurance company will cover certain medications that the other will not, and vice versa.\]
Progressive - Progressive nightmare
Oh where to begin. I filed a claim on progressive app on Monday got rental sorted and repair rep as they call them goes to body shop and spends four hours only to argue with body shop they feel the rear door is “repairable” when this is hardest hit part of my claim and literally metal chunks missing out of door but they’re agreeing to replace only passenger side door.
Any one have similar issue with progressive ? If so how did you handle escalation. I basically got into it with the repair rep when he called me to say they’re only going to pay for one door to be replaced and that worst damaged door would be repaired. I’m like how do you repair something that is completely busted.
Not to mention the rep had audacity to ask my body shop to remove the opposite side door so he could compare. Is this normal pushback bs progressive does on this situation? Or am I just this lucky to get a complete jackass of an adjusted
Thoughts and advice welcome!
Labcorp - Nurse accidentally did the wrong blood tests on me— Do I still have to pay for them?
\*EDIT: I've been corrected by a few people-- The person I was interacting with was probably a medical technician/phlebotomist, not a nurse. Sorry for the mix-up in the title.
Hi all. I have a problem, and I'm not sure what to do.
Earlier this week I (24F) went to a Labcorp office to get blood tests done in advance of my hematology appointment (this is something I have to do multiple times a year). When I got there and was checked in, the medical technician\* asked me if I was there on the orders of "Doctor Smith" (fake name). I told her that while Doctor Smith was one of my doctors, I was actually there at the request of my hematologist, "Doctor Johnson." The Labcorp worker told me that there was nothing from Doctor Johnson's office in the system, and the request from Doctor Smith was the only one she could see, so it HAD to be the right one. Since she was the expert, I assumed she was right and went along with it.
Well, that was a bad move. Instead of giving me the tests I needed, the medical technician\* redid ten completely unrelated tests that I had already gotten done in August. Now I found out that they're planning to charge me $220 for the incorrect tests, plus I need to go back and have more blood drawn because I still haven't done any of the tests I need for my hematology appointment. Is there anything I can do to not pay this initial $220 bill? It really feels unfair to me, mostly because I already had to pay an identical bill back in August when I got these tests done the first time. I've already called the Labcorp, my insurance, and the hematologist's office, but all of them seem really unsure about the situation. Which one should I keep calling?
For extra context... I live in Maryland and make roughly $65k a year. I'm on my dad's insurance.
Blue Cross Blue Shield - Ambulance company sent me to collections after months of hearing nothing after calling 3 times
I (20F) lived in Massachusetts for a year for school, this was in 2023-2024. I was severely sick and needed to be transported by ambulance to the nearest hospital, I was 18 years old at the time (I went to the hospital in December of 2023) and was on my mothers health insurance (I still am, I am not the head/provider of the insurance). Within that summer, a bill for the ambulance was sent in the mail, because I was the one who used the ambulance, they had billed me -- however, my mother was in charge of the payment/financial bills since she is the head of the insurance and I was still in school. After receiving the letter, she had called the insurance company to resolve the issue -- of course there was some back and forth with who to contact, but it was ultimately "taken care of" (so it seemed).
fast forward to now, I do not go to school in Mass anymore since I had transferred to another school within my home state. I checked my credit score (I do this every so often to make sure things are all good), and it was significantly lowered. I check to see why this is, I see that there is a "collections" that made my score go down in May of 2025. Of course, I am panicking because the bill is $2,800 and I had no clue of this until today. I have to wait until tomorrow morning to call my mothers'/my insurance company and then the ambulance company to figure this out.
I am very lost and unsure of what to do, Ive had no information of this billing until today -- all from a credit report -- nothing in the mail, no phone calls, not emails, nothing. I would heavily appreciate some advice and guidance.
\*\*edit: I use blue cross/shield. I check my credit score often to make sure everything is all good, I am a student who takes out student loans. This impacts my ability to do this severely. I always make my payments on time (both credit and loans). I need advice bad.
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