It took several tries to complete process because the final “submit” button remained greyed out until I finally got it to work. There was no indication what was missing on pror attempts.

Well a month ago I thought I had signed up I was unable to complete transaction.

Had a really difficult time getting the sign up button to turn white. Went through my answers over and over and all were filled in correctly, payment was verified but wouldn't go through. Retried a different day and had the same issue. Finally changed my card from MC to a Visa and it went through.

Oplichterij, niet behulpzaam, moeilijk te bereiken indien je ze nodig hebt. Kortom niet aan te raden!!!!

Took 2 months to get my claim taken care of

Right now I’m super dissatisfied with Bivvy. My dog has become very ill and I turned in claims 7 days ago and they are still not paid. Good luck calling, they never answer the phone and if they get back to you they are not helpful. Bivvy said that Cunamutual pays the claims and they don’t know when my claim will be paid and Bivvy never offered to help me. This has been hard for me and my family, emotionally and financially.

Two issues:

It needs to have more reviews on the process of filing a claim and how long it takes, and someone to explain if they cover the expense or is it you get reimbursed. Also, do you actually see the money back. It sounds like it is difficult to get a hold of someone if you need help. This may be too good to be true.

I tried all yesterday afternoon to register and I found nothing but difficulty with the site. I spoke with customer service twice and they were looking into it. I decided to just try again today and I had no problem. My registration went smoothly. Had I not had an issue yesterday, I would have given 5 stars.

Can you please just send the policy to my physical address? Natika Merci Thompson. Please check your records. I edited my review. I was thinking this was Contact Support that is why I provided MY ADDRESS. SORRY(smile) I cant break guidelines concerning me. If it was another persons information that is different. I would have given you 5 stars had you replied on August 17th or even August 18th when I initially tried to sign up. I would still like my policy mailed I am vision impaired . I am pretty sure that would fall under the ADA act. Thank you for you time and cooperation. Have a HAPPY WEDNESDAY!