BEWARE! Please don't waste your money. This company is a scam. My apartment wouldn't accept my letter and the "doctor" they gave me was registered in a fake address in a fake town in my state. Luckily I paid via credit card so I could dispute the charge.

These guys are awful. Their coverage in practical terms covers nothing! You need to have $500 expenses per year, per dog, excluding regular appointments, neutering and only then they would cover your expenses. I have two dogs so it means spending $1,000 per year on top of any regular vet appointments for the insurance to kick in.

so cool ,comforting, great experience and nice place to understand your dog and make it of good use to you

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This was the absolutely worst most upseen quote that I have gotten from a insurance company for my cat's. This company must be crazy or just works with the top 1% of our country, I'm not Donald Trump, little ole blue collar worker that can in no way what so ever afford that. It would be cheaper just to pay visit to visit. Should work on a affordable plan for us poor folk.

Thieves who do not pay claims owed. I purchased an annual policy for my 9 week old puppy on 2/10/21 to go into effect on 2/11/21 to 2/11/22 to include: companion care, exam plus, hereditary plus, defender, alternative plus. They were giving away one month free companion care which I did not want or ask for. My payment on 2/10/21 was $96.49 because of the free one month of companion care. Each month thereafter I paid $104.54. There is a 30 day waiting period for the hereditary and defender coverage. My puppy went for his 16 week shots on 3/13/21 and the vet noticed he was developing an underbite. Long story short, it’s a hereditary issue and he needed dental surgery to the tune of $4354.50. They have denied my claim saying that the policy really didn’t go into effect until 3/11/21-02/11/22- that would be an 11 mos policy not a 12 mos policy. They have denied my claim in violation of my State’s law. I have a second puppy that I pay $90/mos for insurance - I pay close to $200/mos for my puppies but they don’t cover claims that are clearly covered. If anyone else has been screwed over my this company, please reach out

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I have not signed up for insurance yet. Why not? Because I cannot get through on the phone to them. Sure, they respond to emails very politely and informatively, but what good does that do me if I cannot communicate by phone? I’ve tried for days on end to call. I keep getting a busy signal. So what would happen if I signed up , filed a claim and had questions? I’m very skeptical about signing up with a company I cannot even get through to by phone. It’s ridiculous.

I love the puppies more thanks for giving traning as a good puppy.

There is a Chinese saying: Know the person's name, Know the person's way of talking, but don't know the person's heart. The prudent representatives can be trained to be very nice, knowledgeable. However, when comes the time you file a claim, they will reject you slowly. I signed up just yesterday, they already want me to review the prudent. I smelled foulplay.