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Insurance companies are constantly reviewing us. Are we too old? Do we live in the wrong place? Is our credit score high enough? Well, now it's time to turn the tables. Do you charge too much? Will you pay my claim quickly? Is your coverage worse than it seems? We can review you too.
Bivvy - I didn’t get my refund when they said I…
I didn’t get my refund when they said I did
Pumpkin - Didn't really help with the expenses of…
Didn't really help with the expenses of vet visit with the second cat.
Prudent Pet - How can you guys take $30 out of my…
How can you guys take $30 out of my account every month but not recognize my email??? And then when I need the vet hotline number you’re not available to call and I can’t access my account to get it? Will FOR SURE be canceling.
Go Pet Plan - Last year we purchased a Burmese kitten…
Last year we purchased a Burmese kitten from a registered breeder in NZ. The kitten came with one month's insurance with Pet Plan. Unfortunately our kitten became unwell soon after we got him home. He had three acute viral infections and needed two nights acue treatment at the vets. When we went to claim the $2000 from Petplan- they declined stating the kitten became unwell on day 6 and their cover did not kick in until day 7. They did not reconsider in spite of correspondence and support from our vet.We informed the breeder who has now changed from Petplan. WE WILL NEVER DEAL WITH PETPLAN AGAIN.
Bivvy - The Price
I have seen the prices you guys Have and it made me not go it is to pricey like 20$ to 40$ is good past that I would not go. Am not being mean but prices in Florida are cheap yours are to much.
Bivvy - Easy to sign my pets up
Reply from Bivvy Pet Insurance
Pawp - If you love crippling debt laced with insults and guilt trips, pawp is the company for you!
Terrible experience. I took my cat to a vet because he looked like he had an eye infection and didn't seem himself. I didn't do a video chat because I didn't think it was an emergency. When I got to the vet I was told it was. At that point I contacted pawp who reminded me about the video chat requirement and that I should fill out a form to try to get reimbursed anyway. I asked if I should do the video chat right then and take him to a different vet if that's how they need it done but they said no no, you pay it and fill out that form. So I did. Big surprise they didn't pay. Not only that they insulted me in their reasons as to why. So thanks for kicking me when I'm down, pawp. Real nice.
Pumpkin - It almost a month to get approval for…
It almost a month to get approval for dental surgery. We believe the approval amounts are fair but wish we could have gotten it sooner.
Bivvy - I already signed up for the wellness…
I already signed up for the wellness coverage??? Why am I getting emails telling me to sign up???
Bivvy - I'm surprised that I have to wait 30…
I'm surprised that I have to wait 30 days to take my cat to the vet I thought it would be taking immediately still not happy having to wait well see if I will keep it
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