My Healthy Paws premium jumped from $113/month with a $100 deductible and 90% coverage to $260/month with a $1,000 deductible and only 60% coverage. I’ve been with them for 10 years—since my dog was a puppy—and this feels like a gut punch. A 150% increase in one month is outrageous and borderline unethical. I’ll be sharing this experience across every platform available.

I have the most expensive plan and it never covers even a 3rd of the yearly physical vet bill. I'm going to cancel because it costs too much and I get barely nothing for reimbursements.

I have been using Pets Best for 7 years and have always been pleased with them until my recent claim. The communication in how my claim was going was processing was unsatisfactory. The time the claim took to be paid was unsatisfactory. The time it took their claims department to request medical records was unsatisfactory. However, I was eventually reimbursed.

Overall good. But very disappointed on I’m guessing a new change since I signed up since I called in & asked questions on different care options & now apparently things are not covered.

Would not recommend this pet insurance to anyone!

BUYER BEWARE My premium increased from $32 per month to $127 per month in a matter of just a few years. My dog is very healthy, and I’ve never had to place a claim. Tried to cancel the coverage, but the phone lines are always busy, so I canceled my card. I received an email from Fetch confirming that my coverage was canceled, but Fetch charged me anyway two weeks later - two months’ worth of premium - that’s over $250!!! I called but Fetch will not refund.

DO NOT EVER USE NATIONWIDE FOR ANYTHING ESPECIALLY PET INSURANCE!!! Garret has pet insurance with them through his job and we just got notice that they are canceling the policy for our dog and cat on December 1st due to "rising cost" and "inflation". I will never use them again and never ever recommend them to anyone and I urge anyone that has them to switch.

Spot insurance does a fantastic job when it comes to hanging up over the phone. If your pet has any chronic disease or god forbid they get the same disease twice like periodontal disease. Know that it will not be covered, any cash you pay for a disease that happens more than once, even if it is a year apart, will not be covered. Also know that their service line does not help customers, they love to hang up if they feel that you are frustrated. Obviously when you get hung up on it makes a person feel way more frustrated. Go figure

When I went to sign up for a policy, they had my old address in my file as I had moved since then. I used the chat function and spoke to an employee and gave them the information for the update and they walked me through creating a new insurance profile based on what i needed. I was given the quote and accepted the policy. Fast forward to today when I made my payment I noticed my address hadn't been updated so I used the chat to have them to do. During the process they informed me that my policy would more than double in cost each month because of the new address. The same address I gave them in August when I said my old address was wrong and requested a quote for insurance in my new location. Would not trust or do business with this company.

This company is a rip off. I sent four years of vet. Bills and talked to three different people. Every time I called they had a different excuse for not paying me. The Vet. And I both sent records. Now they are saying they need proof I paid the bills. Do you know any Vet, that would continue to treat your dog for 4 years if you’re not paying at time of service? I don’t! So I asked if the Vet. could send something saying I don’t owe them a dime but still not good enough. DO NOT WASTE YOUR MONEY WITH THIS HORRIBLE COMPANY! Update… To make the themselves look good, they asked for my information on here which I gave knowing they would not do a thing and they haven’t. I have asked for a letter of cancellation for a week now but still no letter. God help them if they take more money from my acct. You messed with the wrong person this time! I wish I never found this so called company but I will make it miserable for them just like they did me!