Never use Healthy Paws Pet Insurance. Period. I’ve been with this company for eight years. In that time, I’ve filed maybe one or two claims, receiving around $400 total in reimbursements. Meanwhile, I’ve been paying monthly premiums that started around $50–$60, gradually increased to $80, and just this week, jumped to $200 per month for both my cats. One cat’s premium alone went from $50 to $125 overnight. That is completely outrageous — especially considering both of my cats are in perfect health, no chronic conditions, and have had regular checkups, blood work, and clean bills of health. When I called Healthy Paws to ask what on earth is going on, the rep could not have cared less. There was no concern, no explanation that made sense, and zero willingness to help. It was clear: they’re just taking money from loyal customers who rarely file claims, and they don’t care. Over the past 7–8 years, I’ve thrown away nearly $7,000 for what? To be blindsided with a 150% rate increase and treated like a number when I asked for help? This company is unethical, greedy, and not here for pet owners. If you’re shopping for pet insurance, I beg you: do not go with Healthy Paws. They do not deserve your business, and they certainly don’t deserve your

hi all. i have been a silent observer of the subreddit out of curiosity due to me and my partner recently adopting a kitty. We got him on a trupanion plan via chewy pretty quickly after we got him because we thought it was the financially responsible thing to do for him. When we got him, he had a bit of a URI and we thought it would resolve on its own. However, with no improvement being shown after having him for a little over a month we took him into the vet. Unbeknownst to us we were still within our waiting period for our insurance to kick in. We didn’t think it would be a big deal, we knew we’d have to cover this visit out-of-pocket. However, our vet noted during that visit (though unrelated to the cause of the visit) that our boy had some pretty noticeable gingivitis going on. After an extensive amount of anxiety on my end, I had my partner check in with our insurance. I had a terrible feeling about his coverage. now, after being three days short of our waiting period being over, gingivitis is now on his list of pre-existing conditions. We pay extra for dental coverage through Trupanion and now I am absolutely spiraling that we won’t ever be able to get any of his emergency teeth concerns covered. i was the one who pushed to take him in, i was so worried about his URI. and now i just feel incredible guilt. we insurance to make sure he would be taken care of within our means, and i feel like we failed him. all i can see is racking up dollar signs for his upcoming dental appointment we scheduled after hearing about his teeth from our vet. i don’t know if i’m looking for advice or comfort, but i just wanted to know what y’all thought.

First of all thank you for reading. With how many buggers I have is there a pet insurance out there that wont charge a arm and a leg & actually have decent things to offer? And possibly not drive the price up every year 😭 I have 7 cats. 4 are about a year old, one is 3, another is 1 and another i really have no clue but she's roughly 1-3 because she randomly showed up on our porch a few months back. 2 girls, the rest are boys. With that said, I have thought about insurance since I got the 4 kittens last year, I kept seeing Lemonade ads at the time and I never knew about pet insurance before then. I was on the fence because of the mixed online reviews. My first thought was that insurance is definitely a scam. Why pay them when they aren't even likely to accept my claim? Then I saw the vetanarian access was appealing, not sure if it's worth it though. Im not having a single issue with anyone currently, I just have seen people say they get quoted $90 for elderly pets... but some say they got their rates locked in at like $10 a month just because they registered when their pet was a baby. I don't know if the better option would be a personal savings or pet insurance. I was quoted $14-$16 a month per cat for Spot & Fetch.

I have a 12-year-old corgi who is very healthy (just had his exam and he’s in great shape) and he’s been insured by Lemonade for several years. I always have paid more in premiums than claims, and that’s fine. Insurance is about covering the unexpected. I got his insurance renewal from Lemonade and they want to increase his premium from $150/mo to $220/mo. I mean, I get it, actuarially he’s a higher risk. It’s been going up really fast. I’m thinking of instead of paying the $220/mo, just putting the monthly amount into a savings account and just save for when those big expenses come. Has anyone done this, successfully? I figure that lemonade is going to keep increasing the premiums to levels that are unaffordable and do want to push me out of the system. But I want to cover the unexpected somehow. I cannot switch carriers because no one is going to insure a 13-year-old dog. It’s either stay with them and throw money at premiums or start saving money for the future.

I’ve used Embrace for over 11 years for my 4 pound chihuahua. Overall, it was a great experience. Dog is mostly healthy, has had 2 knee surgeries, but that’s it. I have cap on amount 15k per year, and an affordable deductible….until now. Just got notice today that they are upping my premiums 107% per month next year bc reasons?!?!? It’s now a small mortgage w/o explanation or justification. Has this been happening to anyone else? Is this increase legal? Is there anything that can be done about it? Insurance sucks in general, but seems extremely predatory to take my free money all these years, just f me when my boy, who could easily live to be 20, gets older. Almost begging me to cancel the policy.

I understand this is the world in which we now live, but it appears HP has outsourced all their customer service. Thankfully I rarely have to contact them, but when I do it's not exactly for 'scripted' issues. Has anyhow had any luck getting non-outsourced CS? It used to be, "hi thank you for calling healthy paws, this is Beyonce in Houston, how may I help you?" ...but, now it's not. And Beyonce was a lot more knowledgeable and if she couldn't answer the question she found someone who could. Now it's just replies being read from a script with little to no understanding of how certain claims/reimbursements/etc. even work. It's more than a tad frustration and definitely a lot more time consuming.

I have two cats, Fox and Ollie. They are brothers and turn four in September. I got Nationwide Pet Insurance in July 2024 for the first time. I did not notice at the time, but their plans didn't match. Fox's was $189 for the year, Ollie was $190. I called to change the renewal policy so it was the same, and to add Behavioral coverage. I wanted to match Ollie's coverage to Fox's, add behavioral. Fox's renewal, with NO CHANGES, increases by $125/YEAR in July. The woman on the phone said it's "because he is a year older." Lady, he will be FOUR this year. FOUR. Current: $19/mo > $29/mo So, recommendations? They are two boys, indoor, vaccines up to date but no recent vet visit. I'm mildly concerned Ollie has a behavioral issue but no diagnosis and running off vibes and tiktok diagnosis, not real doctors. I am going to wait to take him to the vet about this until I have the right insurance policy JIC, but SHOULD I even have cat insurance?!?! Otherwise, they're two healthy young cats. Indoor. Thoughts?

We recently adopted a new puppy. We went to add her to our nationwide policy and payout after deductible is only 70% now. And the policy works as a reimbursement system. If I remember correctly, deductible is $250 and premium is $1000 a year. Is there anything better? Obviously we want to get something affordable that won’t go up ridiculously high as she gets older. Thanks!

My 14 month old cat has been to the emergency vet twice since we adopted her a year ago. 8 weeks ago she went in for swallowing a button. She had been vomiting all day. Luckily it came out naturally after she spent the day hospitalized with an iv to hydrate her. Last week she started vomiting again. I’ve been traumatized but the fact that she swallowed a button, my best friend’s cat had to have surgery to removed a nerf ball, and my other best friend’s cat had to actually be put down for eating the rubber off of swimming goggles, he had other issues and they didn’t think he would survive the surgery. All this happened since my cat first went in 8 weeks ago. So I probably should have given my cat a few more hours to see if she would stop vomiting. Turns out she had suspected gastritis. Now I’m afraid that we will get dropped from Fetch insurance if I submit the last claim. Should I submit the claim? Will I get into trouble if I don’t submit it?

Has anyone had experience with Pets Best while abroad on a US base? We just moved to Korea and informed them we were stationed at a US base with a vet. Their declaration page states they will provide coverage if on a US base since it is considered US soil. We just had the worst outcome happen where the base vet could not see us and we had to take our dog off post. It ended up being large tumors with a likely cancer diagnosis. The agent said she cannot guarantee an outcome of the claims, but to submit them and cite extraordinary circumstances. Any advice or past experience. Both my dogs have been insured with them since 2021 and they have always paid out each claim no questions asked. Unsure how they will interpret my situation.