biBERK - Biberk workers comp. Increased premium after policy was cancelled.
Hi everyone,
I wanted to share my experience with biBERK workers' comp insurance and get some advice or feedback from others who may have dealt with something similar.
I had a workers' comp policy with biBERK that was fully paid and I canceled a few days before the expiration date. A few weeks after cancellation, I received an audit request. I didn’t fill out the forms right away, and shortly after, I got an email saying I owed around $500 as an estimated audit charge since the forms hadn’t been submitted.
I called biBERK to ask about it, and the agent told me that if I filled out the audit forms, they’d be able to issue a proper audit and adjust the premium based on actual payroll. I submitted the audit form the next day.
To my surprise, after submitting the audit, the amount due increased to $1,300.
I called again and was told I could submit a formal dispute, which I did. I explained that:
I’m a small business with only one employee on payroll.
The policy was canceled early, before the full term.
No claims were ever filed.
I submitted the audit forms in good faith expecting a fair adjustment—not a higher charge.
Today I received the outcome of the dispute, and they only reduced the bill by $77—so I still owe $1,223.
I’m feeling frustrated and a bit taken advantage of, especially since the audit estimate was originally much lower and I submitted accurate data as requested.
Has anyone dealt with something like this before? Is there any recourse or further steps I can take? I appreciate any advice or insight.
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