I could not give a review because it just started.

Awful experience!

Awful company who scams.

After weeks of research and comparing companies, we decided to go with pumpkin because they claimed to pay out quickly and cover the most. However, we submitted our first claim for preventative services and were told it would be 3 to 4 weeks before it was even reviewed. I am hoping this won't be the norm but honestly this is disappointing. I am currently shopping around....AGAIN but this time I will be looking at the claims process as part of my evaluation.

I paid for wellness care. Submitted the bill and learned the coverage has an annual maximum of approximately the premium you pay

No correspondence when claim is received.

I wouldn't say I like waiting 15 days after the enrollment date for coverage to begin.

This company is the biggest scam. Please if you are looking for insurance go anywhere else. Quite literally nothing is covered and you essentially pay out of pocket, you are better off not having insurance than being covered by Pumpkin. Further, their customer service is absolutely garbage, unhelpful and there are so many hidden loopholes. Please for your sake stay far away as possible.

did not receive 1 order, but was charged for it. WILL ARRIVE! IT is extremely frustrating, especially when it was expected it to be deliered in a timely fashion. FURTHER, THERE IS NO WAY TO KOW WHEN THE ITEMS/PACKAGE WILL ARRIVE!

Do not purchase Pumpkin Pet Insurance! Two months after the 30 day waiting period our lab puppy became sick and was hospitalized for 1.5 days. I sent all the claim information, Vet. notes and receipts to Pumpkin. A month later it was denied stating pre-existing and occurred during the waiting period. Pumpkin Insurance is a scam.