Has anyone had experience with this? My dog (German Shepherd) has never had any serious health issues — just some pretty nasty allergies. I signed up for Pet’s Best last December (when my dog was 5 years old), and I swear ever since I signed up, it’s been issue after another with her. First, in May she got SUPER sick, just GI upset, but we were back and forth from the vet for a week or two straight. I paid my bill with my emergency savings, Pet’s Best reimbursed me my 90% after the deductible, no issue. Then comes June. My dog suddenly was unable to jump onto the couch, into the car, etc. I brought her to the vet, got x-rays, and my claim was approved yesterday. They’re reimbursing 90%. Now today, I noticed some swelling around my dog’s anus. I’m waiting to hear from the vet on whether or not I need to bring her in today. I’m here panicking that Pet’s Best is going to think there’s some sort of fraud going on, and they’ll cancel my policy. I swear it’s not fraud, I’m just having the worst luck of my life 😭

I’m not having a good experience with Pet’s Best. Started my policy in November for a 3yr old rescue. It has been about 4 weeks since I submitted my last claim. Emails came saying they’ve reached out to (wrong vet) for medical records. I call my vet and they get emailed to PB within minutes. Today I get another email asking for my help. I forward the same email from my vet to them. Then sign in to see they have all the medical records and have labeled them “valid”. It’s almost like they’re holding off until I get charged for another month. Meanwhile, they reimbursed for hookworm medication within a week of submitting the claim. That was my latest claim.