I just wanted wellness. But your site states that I had to get accidental. It also states that accidental would not be approved for 2 weeks and wellness was right away. You guys wanted 2 months in advance. No problem. I scheduled my pup for a wellness visit and went to print out the docs. Both the wellness and accidental was effective in 2 weeks. Talking about a bait and switch.

Website kept glitching and telling me it didn't go through, only to go find I got 2 confirmation emails that my application is being reviewed

I’ve been paying $90 a month expecting peace of mind for my pet’s health. Instead, I’ve received nothing but frustration. Not a single one of my claims has been approved – not even the most basic or clearly eligible expenses. Every time I submit a claim, it feels like they find some excuse to deny it.

I loved nationwide when I first got it in 2020, over the years not so much. Their plans changed and I feel like I should’ve been grandfathered with the plan I had. I regret renewing both of my policies. I should’ve shopped around. I will not be renewing next year.

Scam. I subscribed through my employer for a pittance of a "discount," only to have coverage severed when the pets reached a certain age. We had an emergency vet visit on the final day of coverage, and they denied it due to "terminated coverage." Wrong, sir. WRONG, in every sense of the word. I will never purchase a Nationwide product of any sort. in my opinion, they have stolen from me and made false promises.

Your pricing system was completely lying after I plugged in my dog’s information. This is a scam

I had no idea my dog's pet insurance lapsed. I signed up for paperless billing and information, and only recieved a paper (via mail) document stating it had lapsed. Why did I not recieve an email about this? It seems purposeful. I had to re-sign up her at double the cost.

Policy sent via mail on some unspecified future date? I got a $23,000 credit card in 5 minutes online. A $6 dollar monthly insurance policy for a dog should be just as fast.

If I could leave 0/5 stars I would. Nationwide will find anyway to NOT cover whatever expense for your pet unless you started pet insurance as soon as you got your pet and your pet doesn't have any vet visits outside of wellness visits.

Poor communication with customer. It's been almost 3 months of waiting to be approved for pet insurance.