Complete scam, there website how great they are. What it doesn’t talk about is how they were sued for 4.7 million for raising rates without telling there customers it also doesn’t talk about how you will pay for years an as soon as you submit your first claim they try every way to deny you. Just a heads up if you have been paying for years an you submitted a claim an they tell you that your not covered because of lack of exam you are entitled for a full refund of the policy and you can also take court action

What a load of junk. I am an insurance agent and these people do not make it clear that preventative is not covered in your policy. Paid premiums expecting to be reimbursed for those items only to find out those things were not covered. Though, they could be for an extra $50 some odd dollars per month. The premiums on 3 small dogs were already $109 per month. Highly recommend steering clear. Lucky I have not gotten around to calling the State DOI.

So Disappointed in this company.

BUYER BEWARE! READ THE FINE PRINT! Healthy Paws will hide behind its policies to deny claims, no matter how unreasonable and despite letters from veterinarians to the contrary. But they are very happy to take your premium payments for many years. Shameful.

I have been a customer since 2020 and was extremely upset after hearing there was no other way to lower my pet insurance. Then when I inquired about canceling I found out the only reimbursement I would receive is $84.00.

My premium went from $29.05/month to $183.45/month with Healthy Paws. That is a 532% increase. When I enrolled I was told that I would see a 0-15% increase in premiums from year to year, but that was a lie. The upcoming increase is a FIFTY PERCENT INCREASE. And my pet has a preexisting condition, so I have no ability to change and receive the same coverage.

Wow this is a real scam. Whatever the good reviews you see, they bought it. I cancelled it week ago after my e mails with question was constantly ignored. They literally make you sign up, pay and will never give you coverage, because they never look at your exam before you file a claim, and then they will deny it anyway like many people write. And now they charged me for another month even after I canceled , and even after they said they processed refund and it was mistake charge, nothing got back to my card yet. This is the worst insurance. I will sue them for scamming me like that, charging me even after I sent several cancellation requests over last month. And even after they said they issued refund. Gross

Healthy paws raises premium every time they get the chance. My autopay failed so they canceled my account after 8 years of being a customer. Claimed they sent certified mailed to be signed for but it was sent to a different address so not sure how I signed for it. Use a better company like pets best!

Do yourself a favor and either put the money away each month or wait until your dog gets older to insure them I thought I was doing the right thing by insuring her when she was a puppy to avoid paying higher premiums when she got older. I first started out at $26.36 per month then it was increased each year to $31.42 to $37.29 to $40.32 to $42.34 and never had I claim throughout this whole time then I was notified it was being increased to $59.77 per month. They said it was due to all the other claims they have had to pay out of course not my claims. After the notification I did submit a claim as my dog had had inflammation in her gums and bleeding and because my vet marked it as a dental cleaning they denied the claim. Now why would I have another dental cleaning in February since I already had one in October we all know how expensive they are. So far I paid out over $2000.00 to healthy paws and I wish I would of put that money away instead of paying it to them I’ve had enough I will be canceling my coverage what a waste.

Please do not use this insurance as it keeps on denying insurance coverage that's not wellness. The bad experience I have: 1. it takes them 24-48 hours to deny your case. 2. it takes them 7-10 business days to review your resubmitted case. 3. they will deny your case and give you a reason that's not even true.