Terrible company. The vet was average. I signed up because they said they had weekend appointments and then couldn’t get an appointment until Wednesday. I could’ve gotten an appointment with my regular vet by that time. My dog had an eye infection and the online vet just prescribed something

No app for I. Phone

I paid for the services because my dog has anxiety and all they could do was offer me one medication and tell me he needs a behavioralist, I would have gotten more out of my money taking him to an actual veterinarian.

Buyer Beware!!!

This is an absolutely horrid company !!! Stay AWAY! They cannot write prescriptions, they will tell you that you have to make an appointment with a vet in their network, within your area, good luck finding a in-network vet in your area for your needs. My cat has a wound, the vets in my area were for orthopedic and animal eye care ONLY! Defeated the entire purpose of paying them any money at all!!! Also, it’s going to very difficult to cancel your subscription. Be prepared!

DONT FALL FOR THIS SCAM! booked 2 appointments with them and the vet didnt show up to the zooms. Customer support is only through their chat and they just said "we are investigating why they didnt show". TRASH COMPANY

I want to love this service so badly. While you can get an appointment the same day (great!), it takes a week to get an RX (not great!). They charge a fee to transfer the prescription to Costco, but it still takes several days. I don't understand why this process isn't electronic and completed within a few hours.

Misleading advertising. They charge you for the full subscription, making it seem like you will get services that you then have to pay more for. Terrible customer service. A scam.

Be careful sending money to this company!! They are not honest about Rx prescriptions as many states have ruled online prescriptions illegal!! Such as Montana,but this company does not inform you if your state allows it so your pet could suffer!!

fraudulent website, they only charge, but never received the service the zoom calls never show up the vet, to see my cat. scam do not recommended. they charge $146 for a service they do not provided and $25 for every zoom vet video call they never show up and charge me $75 FOR 3 CALLS THEY NEVER SHOW UP, scam stay away do not pay them.