I've had Nationwide Pet Insurance for the past four years and up until recently they have been great. Recently my dog had a bladder infection and they paid out for that with no problem. We were told she needed to be seen again in two weeks for a follow up urinalysis and culture. However last week she started having difficulty urinating, called the vet and they wanted her to go back on the antibiotic for another week. I submitted another claim for the antibiotic and Nationwide only issued a quarter of the amount. I called them and they said we hit the annual limit they will pay out for a bladder infection, anything else they'll still pay, but this they won't until the policy renews next year. This was the first I was learning this, likely because we've never had the same issue go over the limit. As mentioned the vet wanted a follow up urinalysis and culture to be sure it was cleared up and they won't pay it. UTIs tend to be common in female dogs, so it seems absurd. We had the follow up yesterday and upon talking to the doctor, they used to recommend Nationwide frequently to pet parents, but not anymore and also said Nationwide has been dropping a lot of pet insurance customers lately and that it's seeming like they are trying to get out of pet insurance. They gave me some brochures for several different options they recommend and from what I'm finding Nationwide is the only one that caps limits on diagnoses. So I'm looking at changing providers and wanted to see what others recommend. I'm considering the following: \-ASPCA pet insurance (through my auto/renter insurer) \-Figo (through Costco) \-MetLife \-Lemonade \-Pumpkin \-Embrace My auto/renters insurance company does offer plans with ASPCA pet insurance and I believe Spot. I talked with them for some time the other day and I'm leaning towards going with them. They also offer a 10% discount because of my insurance. As for MetLife, my vision plan is with them and they've been amazing, but don't know if that necessarily means their pet plans will be as good. Also Costco is offering 15% off for members for Figo. Fetch was recommended by the vet, but their prices were outrageous. I also had Pet's Best the first year of my dog's life prior to Nationwide and was not impressed by them. If there's any I missed you recommend please let me know. Thank you in advance!

I have auto, home owners, etc and recently applied for Long Term Care Insurance with Nationwide. I did the application over the phone with the agent, then did the (hour long) Q&A. A few days/approx a week later, I got this email from the agent "Nationwide approved your application for CareMatters II Life with LTC policy." I thought the vernacular was strange, because if an application is complete, the 'application' is approved but the policy isn't. I decided to let sleeping dogs lie and left it alone. 1+ week has gone by and still no policy. I followed up with the agent and was told "they would be in touch “shortly” with an updated timeframe". A week goes by and nothing. I called the agent and he looked in the Nationwide portal and said the policy is still processing (I don't recall the exact term he said). Does anyone understand what is going on? Is Nationwide still reviewing my healthcare records? If so, why would the agent conflate "approved your application" with the more colloquial "your policy is approved".

Just got my renewal notice for my dog, whom I've had on their policy since I adopted her 7 years ago. It's literally saved her life at least once with an emergency surgery being 90% covered. I'd noticed a year or 2 ago they were no longer offering the 90% reimbursement plan to new customers but figured as long as I maintained my payments (which had gone up SIGNIFICANTLY) I'd be held in that same plan as long as I wanted. Not so. When I opened the renewal letter this morning, I noticed the premium dropped by about 30 a month but the reimbursement amount also dropped to 50%. Very disappointingly, the letter said that to maintain competitive pricing, they needed to make this change. I think I'll be shopping around for a new provider but am fearful that starting a new policy means my dog's chronically arthritic leg and hip (she was mushed when she was a puppy before I got her and never treated) won't be covered nor will her supplements and so forth that keeps her from feeling too much pain. Any advice?

Nationwide tripled policy and cut coverage 40% Last year they tripled my policy to over $3k, and just sent me a letter saying next year they are cutting coverage to 50%. Been with them for probably 5+ years. I am on a grandfathered plan that covered 90% and wellness, so basically everything (including food since prescribed). To pay triple the rate and then also lose 40% of my coverage is absurd, and they said they have no other options or plans to reduce costs. Monthly costs also only drop $30 which is a slap in the face. Any idea where I can go or what I can do to control costs? He’s a 12.5 year old “beagle” mix for reference and has cushings for background.

I am debating between nationwide and costco pet insurance for my new 8 month goldendoodle puppy. Figo is $40 cheaper than nationwide. Nationwide is $93 a month 80% coverage $250 deductible. Figo is $53 a month 80% coverage with $250 dedutlctable. i have had nationwide for my older dog who got chemo treatments and front leg amputated 3 years ago and they covered 90% with $250 deductible. I've had 90% coverage for 8 years untill 2 months ago. Nationwide sent me a letter saying they were cutting coverage from 90% to 50% for my 12 year old dog.

Hi y’all. I recently opted to cover my cat. I’m paying a bit more than I’d like to, but I’m willing to keep the policy if it’s a good investment. My cat has a preexisting condition they won’t cover. That sucks. Online I’m seeing customers were dropped due to aging pets. What are your experiences with this company? Is it ok or should I run in the other direction?

My pup just got cancer, and I’ve had her on nationwide for 12 years, I signed up when it was 90% coverage, excluding wellness and they used to pay out reasonably well. They hide it in the small print but they have extremely low limits for most categories - meaning I will be paying 70% of this out of pocket. The diagnostic limit alone is $1650 which is 25% of an MRI in my area. My other dogs are with healthy paws and pets best - I am sick that I didn’t move her sooner. If you see this please just move your pups rather than suffer.

So…I’ve had Nationwide for my Yorkie since I got him. For five years. They paid 90% which I think is exceptional. In fact, they’ve stopped that practice! He’s had pancreatitis twice, allergies and other expensive issues. Today I received a notice I was being cancelled. I feared it as the bills have been very high. My question is…Now What?? What recommendations do you have? Will a new company accept pre existing conditions? Who pays out the best and the fastest? I appreciate all thoughts! TIA

Hey guys , so this happends to me , My son was involve in an car accident last year (few months ago). He was driving his scooter to school on a traffic light he make an line change and got hit by a car(He is a Minor).After few days we got the police report saying that was my sons fault. Nearly January I receive an letter from NCS saying that I need to pay them 14k！The insurance of the other guy was nationwide. It was just a small accident so this looks not normal to me. Being an minor and on an scooter on his way to school hitting by a car was very stressful and know we need to pay over 14k out of my pocket. Just want to ask if NCS a scam? Should I pay the balance?

I have a 5 year old maltese with no pre existing conditions and currently use Nationwide. My dog had to have a simple surgery to have something removed on her eyelid and Nationwide only paid out ~10% of the claim. I am looking to switch carriers in exchange for better coverage. If I only wanted to insure against accidents, unexpected events, and not routine care like vet visits and bloodwork, what pet insurance company offers the best value? I am a bit lost and the marketplace for pet insurance seems to be large and growing. The goal is to have a lot of coverage for, say, a $4,500 surgery as the result of something unexpected. What does everyone think?