Policy sent via mail on some unspecified future date? I got a $23,000 credit card in 5 minutes online. A $6 dollar monthly insurance policy for a dog should be just as fast.

If I could leave 0/5 stars I would. Nationwide will find anyway to NOT cover whatever expense for your pet unless you started pet insurance as soon as you got your pet and your pet doesn't have any vet visits outside of wellness visits. Took my dog to MedVet and spent $1985, not a single dollar was covered!!

Poor communication with customer. It's been almost 3 months of waiting to be approved for pet insurance.

I don’t even think I have service yet. I already paid about a week ago. I received an email saying I still don’t have coverage.

Slow response 20 minute wait I hung up & going to another insurance co This company getting worse over the many years I have been loyal Bye

I provided all of my dog’s information for her new policy, including the reason why she was denied and was told to proceed with the policy only to be officially denied. That was a waste of my time when I could’ve been told on the phone that she was going to be denied. I have been a customer for over 6 years so this was poor customer service.

I trust Nationwide insurance for Pet protection!

Everything went WRONG!

I wanna cancel and it’s to difficult

It would have been nice to know that it takes up to 7 business days to underwrite and approve this, and it would have been nice to know I had to pre-pay for 2 months the day I purchased the plan