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Insurance companies are constantly reviewing us. Are we too old? Do we live in the wrong place? Is our credit score high enough? Well, now it's time to turn the tables. Do you charge too much? Will you pay my claim quickly? Is your coverage worse than it seems? We can review you too.
your insurance company - My parked car was hit. Owner or Tow Company at fault?
This is a bit lengthy, but I would genuinely appreciate help figuring out this (apparently) complex and unusual situation.
My car was parked in a spot next to my house when it was damaged by a van. I happen to have video showing the entire thing, and there is no question that the door of the other vehicle caused the damage - police and insurance company have made that determination. Seems simple enough BUT my insurance company is suddenly all flippy floppy over who is at fault.
The van, which was disabled, was unloaded from a tow truck. While the owner of the van pushed the vehicle, the tow truck driver steered the van backwards from the bed of the truck into the parking spot next to mine. While he is steering and looking over his shoulder, the van’s driver’s door is open and grinds into the rear side of my car. Both of them pause when the door hits my car, looking at each other like “whoops… let’s pretend that didn’t happen”. Neither of them notice my camera, and they do no leave a note or contact the police. That is super rude and illegal, but not likely relevant to this post.
So, Henrico (VA) Police Officer files a report and says the tow truck driver is at fault. I assumed the owner of the van would be responsible, but two friends of mine who are attorneys also believe the tow company is responsible. When I contacted the towing company, they sent someone out who said they weren’t admitting fault, but if the company’s owner reviewed the video and saw that what I told them is indeed what happened, they would prefer to pay out of pocket rather than go through insurance. Not once did they say anything about it possibly being the van owner’s responsibility. My initial communication with my insurance company supported what everyone else said: the towing company is responsible. Their next step was to contact them and get their insurance information.
After not hearing back from them for several weeks, I called this afternoon and asked for an update. The first person I spoke with said it looked like my adjuster had only done one thing since my claim was filed: type a note stating the towing company uses the same auto insurance company that I do. She looked through all of the evidence I’d submitted and, after viewing the video, she said she didn’t understand why this had not already been resolved. She then gave me the phone number for my adjuster’s manager.
I get ahold of the manager and I asked her to please let me know what’s going on, and if there was at least a new claim against the towing company in motion. She said “I think this needs to go through the van owner’s insurance. The tow company’s insurance isn’t going to pay this claim”.
She said she’ll call me when she’s had time to thoroughly review the claim.
I would love thoughts from anyone who has worked in auto insurance, has had a similar experience, is a professional or recreational attorney, loves deciphering motor and insurance laws, or is just hella good at navigating these issues.
*I’m in Virginia*
Nationwide Pet Insurance - Advice to change insurance for two 4yo cats?
I have two cats, Fox and Ollie. They are brothers and turn four in September.
I got Nationwide Pet Insurance in July 2024 for the first time. I did not notice at the time, but their plans didn't match.
Fox's was $189 for the year, Ollie was $190.
I called to change the renewal policy so it was the same, and to add Behavioral coverage. I wanted to match Ollie's coverage to Fox's, add behavioral.
Fox's renewal, with NO CHANGES, increases by $125/YEAR in July. The woman on the phone said it's "because he is a year older." Lady, he will be FOUR this year. FOUR.
Current: $19/mo > $29/mo
So, recommendations? They are two boys, indoor, vaccines up to date but no recent vet visit.
I'm mildly concerned Ollie has a behavioral issue but no diagnosis and running off vibes and tiktok diagnosis, not real doctors. I am going to wait to take him to the vet about this until I have the right insurance policy JIC, but SHOULD I even have cat insurance?!?!
Otherwise, they're two healthy young cats. Indoor. Thoughts?
Geico - Insurance wants to total car and offer pennies. Can’t afford to get another vehicle
Title pretty self-explanatory. A lady hit my car in the mall parking lot while I was inside shopping. Car is a 2005 Chevy Malibu with 306K miles on it and a few minor dents and scratches. The damage caused by the lady who hit my car is significantly worse than any previous damage incurred and exceeds the value of the vehicle, so her insurance company wants to deem it a total loss and offer about $2K. I took the vehicle to a body shop to get my own estimate, which came out to be $3.7K. Insurance company doesn’t want to budge on previous estimate.
I get that the car is old and not worth anything, but I’ve learned how to keep it running and can afford its maintenance. I can’t currently afford to get a new or spiffy used car, but I’m also not sure $3K is enough to get a solid cash car that won’t break down on me. I also live in Georgia, where having a salvage title isnt really an option.
What would you do in the predicament? Any advice is appreciated.
Geico - What happens now?Car accident
Back in December I got in a car accident. Literally work 4 mins away. I only drive to work to be able to pay my car and insurance. Long story short … I was in a 2 weeks waiting period before my insurance started thinking my last insurance was still active (it wasn’t). Police came and still accepted the insurance. Didn’t get cited or anything. My insurance said they can’t cover since it was during the waiting period… guy attempted to contact a lawyer and claim injuries but wasn’t injured after all or they didn’t find anything wrong. He doesn’t wanna admit to fault because he was speeding so obviously his insurance is blaming me. They called and threatened to report me to DMV and get my license suspended if I don’t pay 15k… I told them I wanted the case to be re-evaluated since I know I’m not 100% at fault. They never called again and since then my license is still active. I haven’t heard back from either his insurance or the lawyer he was trying to claim injuries . What happens now ? Is my license still a threat to be suspended due to my insurance not being active at the moment even if the cops didn’t ticket me ? Should I just not worry if they’re not calling me anymore ? I also don’t wanna get in trouble but the fact that the guy tried to claim injuries and lied about his speed isn’t fair to me
Anthem Blue Cross - Denial of claim ?
I have medi-cal through anthem blue cross in association with LA care health plan. I have never had Medicare part B.
I had a ultrasound in october 2024 which was approved by my primary care provider.
I just got a letter today from the centers for medicare and Medicaid services, fargo ND.
It is saying that the ultrasound was not approved and i may be billed 220$
It also says i have not met my part B deductible of 240$
Again, i don't have medicare part B.
Im not experienced with these insurance issues. I dont know if medi-cal already paid this or not, it's been almost 6 months. Is this medicare preparing to bill me for services already paid by medi-cal ?
Thank you, input appreciated.
Progressive - Car Insurance / financing Nightmare - Need Help!
In New Jersey here. I’ve just been having awful luck with my car the last few years and I’m trying to figure out how to proceed.
My driving history abstract pulled 1/2025:
December 2021 - ticket obstructing passage of other vehicle
March 2022 - fender bender - at fault but not shown on my abstract. insurance paid
October 2022- My leased 2019 Jeep Cherokee was totaled in a hit and run accident. Not at fault. Insurance paid
May 2023 - a Tesla and My new Kia sportage (financed in 1/2023) collide while both Backing out of opposite parking spaces. not shown on my abstract. Insurance paid
November 2023 - got out of my Kia sportage, wasn’t in park and rolled away from me and hit a garage wall. Insurance paid.
progressive sends nonrenewal notice.
January 2024 I can’t find any insurance coverage for less than $1000 a month. So I give up, unregister it, leave it uninsured just and put the car in the garage.
It’s been 15 months without a car. I still can’t afford to insure it. My sister and I decided we would trade cars. I would take her 2015 Chrysler 200 since it’s paid off and see if I can get cheaper insurance. Then she could register and insure my sportage under her name and use it for herself. we’d prefer not to refinance it in her name because we’re going to split the finance payment. My portion would be like paying her for the Chrysler. So that’s our plan but She has NJM and they’re saying they can’t insure the sportage if she’s not on the loan.
Is this possible?
Also any insights the situation as a whole and what to do to proceed? I really need to get back on the road.
Any help is greatly appreciated! Thanks!
Kaiser Permanente - Moving States
I’m so frustrated, I moved from maryland to new jersey a few months ago and I want to apply for NJ Familycare. So i’m trying to cancel my medicaid in Maryland and my insurance provider is Kaiser Permanente, I called kaiser and they told me my plan was ending 3/31/25 HOWEVER that said 2024 plan. There was also a 2025 plan that said it was valid through 1/09/25 - 12/31/25. On my Maryland Health Connections I got a message saying it would be ending on 3/31/25 which is exactly what i want, but why does kaiser have another plan that says active?? Idk why all this is so confusing and i called multiple people for about an hour or so and no one seems to give me the same answer.
State Farm - Should State Farm replace all tires?
I got hit by a motor cycle and they were at fault. It destroy one of my wheels and tires.
State Farm will replace the one tire. I want all 4 tires replaced bc it’s 4 wheel drive grand Cherokee and the owners manual states to keep all tires the same circumference. Basically don’t put one brand new tire with 3 used tires bc it can possibly damage the drive train.
I’m pushing back bc I want them all done. What your take?
PSEG - Electrican won't answer my text or Calls
Hi guys, new home owner here, and I'm currently in a dilemma.
So I bought my house a couple months ago and I had a Tesla Charger installed by an electrican that my dad found out about from a friend. After the work was done, I applied for a rebate from PSEG for the EV Charger that they're offering and I got an email from them saying I need to provide a proof of payment to the electrican.
So here's the thing, all I have is an invoice, I payed with cash once the work was completed. I sent PSEG the invoice and told them I payed with cash, they replied saying that is fine, I would just need a paid invoice saying I paid with cash from the electrican.
I sent the electrican multiple texts, on different days, even called him multiple times but no answer. I'm not really sure what to do at this point. I know he's certified, I have his electrical license which also has his address.....Intrusive thoughts are telling me to show up to his house
Any ideas?
Meritrust - Cosigned on my ex's credit card. Payments haven't been made for years.
My ex and I have been separated since mid-2017, but his Meritrust credit card is still showing up on my credit report. I've worked hard these past few years to knock out the debt I created for myself as a dumb 20-something year old, but I cannot get rid of this debt. I myself never even used this card when we were together. I don't even know why he asked me to cosign in the first place, but of course I said yes because he was my husband at the time. He won't speak to me about it, and I've tried reaching out to his family, but nothing has changed. I've tried contacting Meritrust, but the only option they give me is to settle the debt myself and close the account. If anyone has any advice on how to proceed with this, I'd really appreciate it.
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