Less than impressed and very disappointed. My dog swallowed some pieces of one of those "tuff" chew toys and required surgery. I signed up with bivvy 3 weeks ago and they decided that him swallowing a toy was an "illness" therefore will not cover it because I am a week shy of the 30 days waiting period. Under their own definitions page "ingestion of a foreign body" is considered an accident

Reply from Bivvy Pet Insurance

No customer service phone number available..

SCAM! Phone number does not ever get anyone, emails aren't returned. Charged way too much and more than ordered! Disputed charge with my bank.

The very first claim we sent in was denied because according to them it was qualified as an illness when to me it is an injury and we weren't out of our waiting period yet for illnesses. I disagree with their review and I see no point in continuing with them if their policies make no sense to me. What's the point of having pet insurance if they won't help you when you need them to.

I had to try to many times to enroll, it would not except my card, but it worked today, after months of trying, thank you

BIG rate increase unacceptable !!! So disappointed to find out that PetPlan have increased the premium on the policy for my 3 yr old dog over 55% !! As noted by others, was given his age (really he's only 3 and only a couple of small claims for eye/ear infection), breed, and where I lived ... all bs responses ... after my 3rd phone call to discuss was told the underwriter increased rates ... they basically say pay it or don't be covered ..... utterly unbelievable

My screen froze waiting for my insurance info.

Very limited policy and should be paid upfront instead of reimbursement. Horrible.

It is still trying to get my policy. Its been going around and around. So could you please send me my policy by email.