I've been pretty happy that is until I filed my first claim last month and still haven't received the $70 I'm supposed to receive.

This company socks they give you the best price at first but then they denied you of coverage wet is needed.....

Utterly disgraceful company to work with. They take your money and don’t provide what they say they will. I will be reporting them to the BBB and my card company. They come up with a ‘covid’ excuse for not answering phone calls or calling back. Do not buy from this company!!! Scam. They need to be shut down

They are very slow in processing claims and repeatedly say submissions are incomplete. For example, on my last claim, I received a note a month later saying I had not submitted an "itemised receipt" even though what I sent did list all necessary items. I then sent the receipt again - twice - and still, 6 weeks later, have not received payment.

How does this cover neutering is there a waiting. And how much will I have to pay in the end

Paid fee and never got insurance card or any info, that was 3 months ago

Totally useless letters they provide. Don’t waste your money on these scammers

Terrible insurance coverage. Would definitely look elsewhere for pet insurance. I got the 30 day certificate after registering my pet with the AKC. The first claim was denied because the coverage started a day after - fine, I understand that one. The problem cleared up completely, but came back a couple weeks later. I took my pet back to the vet and the problem fell into the “recheck” window. They don’t make you pay full price for an illness check if it’s within a certain amount of time. The claim was denied this time due to “pre-existing” condition, even though the problem was resolved after the first vet visit. It seems like this insurance is going to find any reason to not reimburse. The price of insurance is very high compared to other places (and a lot of companies offer pet insurance now) and considering I haven’t had a good experience, I won’t be renewing it. For the price they charge, I would expect better coverage. I would personally recommend finding another company.

A total scam. I paid the premium for two months. My dog had an incident that wasn't very expensive - about $200. They rejected the claim and said it was a "pre-existing condition." How can a dog have a pre-existing condition that is a cut that didn't happen until a month after sign-up? It's a racket. Put your money into a savings account or just go to a casino and put it all on black. You'll end up in better shape either way.

I odered a dog harness and never got it.I needed it and lost my money i dont have to lose