Don't bother getting this insurance. It is a complete fraud. I had my claim denied for something that is clearly covered in their terms. Don't waste your money here. Find insurance that is actually insurance

No proper customer service.

Lots of red tape over preexisting conditions—a bit beyond what I would consider normal, BUT once you get past that it is excellent coverage and well worth it. I purchase it and would recommend Bivvy for all pet owners.

The company will do everything to avoid payment and block future payments

Kat was very professional and helped me solve a dispute I had. The process to complete was easy and quick.

Many pets is not an open and honest insurance company because they offer plans at one price and then they change prices on you after a year for vet prices. Be careful! I had three dogs insured for both wellness and accident insurance policies and the increase this year was more than 60 dollars. I used the insurance only for 1 visit because my dog got stung by a bee! Last year I paid a little more 1500 dollars!!! They increase the price and do not reimburse if you cancel, you have to keep the coverage for another month even if you decide leave them!!! It is a dishonest company and I would not recommend it to anyone!

This transaction was pending nearly 2 weeks. I spent $99.00 yet only received $28.00.

I had a pet emergency and they did not help me.

Y'all cancelled my membership for no reason and it cost me big. this is the last chance I'm giving you and if you do it again I'm done, and I'll be sure to share my experience with the rest of the world

I've received a PDF of my pet's health insurance policy, but I don't like that I have yet to receive a premium payment confirmation or an acknowledgement of how future premium payments will be handled (do they send a bill via email or postal mail?).