I will start this review by saying Lemonade is all online you speak to a robot pretty much 99% of the time. I filed a claim for my PARKED CAR that was hit. The car was not drivable, leaking fluid and the whole driver’s side back end was hitting the wheel. I started claim with other persons insurance and they gave me the run around. So I decided to pay my deductible with my insurance so I could get my car back quicker. Well I received my deductible back but never recouped the money out of pocket that the agent said they would fight for. Once I got my deductible back it was like hands off. They no longer held responsibility to help recoup my money even though I had an agent who collected all my receipts and said they would work to get my monies back. It was not a pleasant experience on either side of the insurance equation. Insurance is a scam. I have moved my insurance and we shall see how that goes. It’s just sad how insurance works and how much the consumer gets cheated out of what they are due. DO NOT PURCHASE LEMONADE INSURANCE!

What’s happened to Petplan?

What happened to through payroll

ABSOLUTELY HORRIBLE!!!!!!!

They denied me partially over bird poop on my car. I have a very small dent above the back driver side wheel well when someone hit my parked car. Completely clear driving record and little to no tickets at all. They sent the picture back from their determining team with bird poop circled. If you guys trust a company that has obviously never owned a car, go ahead. That turned me off to the company entirely based off the lack of experience. That doesn’t mean you can’t hire experienced people for the job. If you’re going to knowingly use a company that doesn’t know anything at all about cars, be my guest. Entirely too picky.

the worst insurance ever, they charge you $300 per month and never recognize their fault. Don't waist your money on them.

Was prescribed meds for my cat. I ordered them immediately and 8 days later I still don't have them. They keep saying oh so sorry its within the time frame. We are so sorry for this. Dutch needs to know this is 100 % unacceptable. My cat is sick and is still sick as the meds are still not here. So sure. You can get seen quick by a vet but the meds take forever to get to you. I would suggest to not order them through Dutch and to get the prescription sent in to a pharmacy.

BE AWARE!!! I tried to transfer a prescription and it was impossible, there is a $5 pharmacy fee that can't be pay by itself or alone, it must be attached to a merchandise order, so finally I had to buy from them. I WAS IGNORED BY CUSTOMER SERVICE WHEN ASKING HOW TO PAY THIS PROCESSING FEE OF $5 ALONE....(I TRIED BY CHAT, BY E-MAIL) Finally, I had to buy from them as my pet was running out of food and I then I got feedback right away, but not any word related to the processing fee of $5, but for the order placed.

Vet is great, the issue is the shipping, it takes too long unless you pay 20+ bucks to rush the delivery. They really need to figure that part out better to make it more worthwhile to use this without charging you to transfer the prescription to someone in your city, in my opinion. No idea on the date of all this because I am still waiting on the meds for my pet, it has been that long....Don't go off the date I have to input to share this review

I'm paying them every month USD 89, and one time I went to see a doctor since my dog was vomiting and had severe diarrhea, and almost a month after, I'm still fighting with them to get my submitted claim back. They always ask for more and more documents. I have submitted everything I have, and still no process, so frustrating to chase after you. Lost a bunch of money and wasted time, and nerves. It's just not worth it! Canceling my policy right now!