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State Farm - Bank won’t deposit my insurance check?
I had a home claim, and State Farm issued a check made out to me, my mortgage company, and the down payment assistance program I used.
I had both parties endorse the check (which was already kind of tedious process that took 2 weeks) and now US Bank says they won’t accept the mobile deposit because the payee doesn’t match the name on my account.
I called customer service to explain, and they said US Bank won’t accept deposits unless the account names match. I did call after regular hours so maybe it’s an overnight service that has bad info.
But surely 1) this isn’t a particularly unique situation and someone at US Bank has to know what the protocol 2) the standard here can’t be that I have to open up a bank account with both the down payment assistance program and my mortgage holder, can it?
I feel insane that I can’t find any info about this online, so I’m hoping that means there is a way.
ETA: Ended up having to mail it to a branch! But for future readers, no, you are not expected to set up an account with you and your mortgage lender, thank goodness!
Blue Cross Blue Shield - Billing mix up
Not sure if I tagged this right, but basically I was covered by a MA ConnectorCare (CC) plan until January 31st of this year, and now I am covered by my employer's BCBS plan as of February 1st. I received my first Gardasil shot on January 31st, the last day my CC plan was active, but my doctor billed BCBS (I added it for my second shot on Feb 28th) and now I'm getting a $700 bill for the office visit and the shot because that coverage wasn't active yet. Is it possible to tell their billing department they need to retroactively bill the CC plan as that's what I was covered by on the date of service? I actually work at the office where I got my shots, and I have a pretty good idea of what my plan will cover with or without a copay, and this is not correct.
Geico - Unique claim situation - car title and registration not under my name
I am currently a policy holder with Geico and have have owned my car (beater) and insured with Geico since last 7-8years. Today I got a phone call from Geico for a claim against me and it got added to my account. (I have no current relation to this vehicle and the date and time that they mentioned I was in office)
Background (Spring/Summer 2023):
* I was briefly on my family member's insurance with Geico \~2years ago
* Family member sold/transferred the car to the new owner \~2years ago
* Family member did car's transfer paper work including release of liability
* The new owner did confirm that they went to DMV and transferred the car under their name within the 10 business day period
* Family member canceled the Geico policy which I was part of as well (secondary driver) since I would occasionally drive this car (there is an email confirmation from Geico for cancellation of the policy, also \~2 years ago)
* To reconfirm family member spoke to DMV agent through chat and they confirmed the car's title and registration was not on their name anymore (however due to privacy they didnt mention the new owners name) - Their is saved transcript from \~2years ago
But \~2years later a claim gets added on my Geico policy for this vehicle. At this point this vehicle ownership is not under me or my family. The vehicle was sold/transfer to new owner back in 2023. Assuming the new owner that took the ownership of the car got into an accident but I have nothing to do with this.
Spoke to Geico and did not get clear instructions at first and then the last customer service agent tells me to provide proof that there is no relation to this vehicle.
I and family member who owned this car previously not sure how to handle this situation.
Anybody experienced anything like this before? Appreciate any comments
Homeowner Insurance - Power Company Equipment Failed - Pushing Onus to Homeowner Insurance
Alright so... I live in GA and GA power services my home. Recently the neutral wire on GA power side (prior to meter) became heavily degraded and caused half of the house to receive double voltage. I attempted to make a claim with GA power, but I guess they have it written into their contract with the city that they don't cover incidents resulting from "squirrels chewing through the steel wiring." They said to make an insurance claim instead. Does all that sound right? We had a number of items (dishwasher, stove, ceiling fans, computer, etc) fry due to the double voltage. We have an ongoing open claim from Hurricane helene unfortunately as well so trying to determine best recourse. Thanks!
Westlake Financial - Refinancing a car loan that I just got couple weeks ago
I just financed a truck about 3 weeks ago and the dealer approved me with a loan through Westlake financial, I didn’t know much about them but after searching them, people have negative reviews about them. Well now I’m thinking that if I refinance my car loan, would it still count as 1 hard inquiry since I’m still under the “checking best rates”
Time frame. Or should I just wait a couple months and then refinance later
State Farm - Previous complex reported paid balance to credit bureaus after saying the wouldn’t.
So basically, I left a complex a month before my lease was up because we bought a house. The complex was aware we were leaving before the lease was up. Upon leaving, we knew we would be billed for carpet and we made them aware our renter’s insurance would issue a check to cover majority of the balance and we would cover the remainder. Well, my renter’s insurance issued a check and they sent the entire balance to collections like within a week of the check being issued. They stated they never received the first check after I escalated the issue to their district office. The insurance company issued a second check. They apparently never received that one either. Insurance company ended up issuing payment directly to me so I could get the balance settled. Payment was put in their hand February 18th. I got a notification this morning that they reported the entire balance to collections as paid. The district manager stated that she halted the collections process and was working with me for getting payment settled. I emailed her this morning about the collection reported. Is there anything I can/need to do legally? I’m just frustrated because it feels like they deliberately tossed the checks and reported the balance to collections because they’ve done the same thing to previous renters. I just want to know if there’s anything i need to do to pursue them legally or if contacting the credit bureau is the easiest solution.
Progressive - 22 y /f looking for full coverage Auto insurance in Michigan
I'm looking to insure a 2018 Chevy Cruze, full coverage. Was quoted $389 by progressive, and that's more than I can afford monthly. Looking for recommendations on insurance companies that might have cheaper/mor affordable rates
Pennie - Desperately finding coverage
Hello all,
I am desperately trying to find health insurance coverage for my pregnant wife. She graduated college in December and went from a CNA to an RN with a start date of March 10th. Her HR told her that she would have a new open enrollment and that she could let her coverage lapse and gain new coverage when she started as an RN. This was before we knew she was pregnant and we were going abroad for a while and so we did not renew the insurance for 2025 thinking that we would just start it again in March.
We thought that because she was still employed, there wouldn't be a waiting period for when she got her coverage but we found out today that she won't be covered until June. She is due in August so we definitely need tests done before June.
We got denied on Pennie for a qualifying event (PA marketplace), short-term policies don't cover pregnancy, and I am under my mom's coverage so I don't have a policy she could come to.
Please, if anyone has any insight into this, PLEASE help!
Cigna - OON claim reimbursement with provider who is sole proprietor
My wife has started seeing a new therapist who she seems to really like.
The therapist is out of network for our insurance (Cigna) and I think does only self-pay, but issues a superbill at the end of the month that we can submit for reimbursement. This superbill contains her NPI number but not her TIN.
I have submitted claims with these superbills to Cigna but they have been denied due to lacking a TIN. After seeing the denials I googled and found that this provider is a sole proprietor therefore her TIN is actually her SSN, and that it is a relatively common practice for solo therapists to be structured this way instead of through an LLC.
If she declines to provide a TIN to our insurance company is our only recourse finding a different provider? I’m not going to ask my wife to switch but just want to understand the lay of the land.
Cigna - Hospital bill should cover out of pocket max but two months later claim isn’t processed
My wife recently had sinus surgery, and we paid a $3,000+ hospital bill before the surgery as they said she couldn’t have the procedure without paying it. That covered the rest of her OOP max. Cigna still hasn’t processed the claim two months later, and meanwhile other bills and late fees are stacking up because her OOP max isn’t shown as being met.
We contacted Cigna and they said it finally processed last week (not reflected on their website) and that we need to allow 21 days for it to go through. How do we handle this with other providers calling and threatening additional late fees? My wife wants to pay but I think we should wait for the claim to go through.
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