fetch has to have some of the worst customer service out of any company i’ve ever used. i’ve been using them for over 3 years now and everytime there’s a question or anything it is the worst customer service experience.

If I could leave 0/5 stars I would. Nationwide will find anyway to NOT cover whatever expense for your pet unless you started pet insurance as soon as you got your pet and your pet doesn't have any vet visits outside of wellness visits.

If I could give it 0 stars I would.

Policy sent via mail on some unspecified future date? I got a $23,000 credit card in 5 minutes online. A $6 dollar monthly insurance policy for a dog should be just as fast.

Scammers. Can’t cancel policy because of « connectivity issues ». Impossible to cancel afterwards. Recommend avoiding

⭐ 1-Star Review – Don’t Trust Fetch Pet Insurance

I have paid into this pet insurance for a year recently. I visited the vet for the first time for a wellness check for both of my kittens. I have the complete care coverage and the preventative basic and it says no wait time and you don't have to meet a deductible for the wellness check. I paid $300 out of pocket because you have to pay out of pocket before they reimbursed you. Which if I would have known I was going to be denied both claims and had to fight them and still fight them after paying a year into the insurance I would have not put myself dead broke for the month I would have financed better....I would have never paid into this scam. only for them to fight me over. $90 on one and $70 on the other is disgusting They should be ashamed of themselves. It's a rip. So basically I'm paying out of pocket regardless and I would have paid out of pocket without paying a Year's worth of fees. So I'm actually out a s*** ton of money.

Gimmick is to sucker you in with "High Service options at low prices", only to continually raise your bill $40-$50 a month with ZERO explanations (NO claims have been made AT ALL) and then when asked why, you receive a rudely worded email blaming the "economy"

None

My dog has been to a vet exactly once for an infection on all 4 feet. I filed the claim and 70% of the vet charges were denied because MetLife classified them as ‘preventive care’ even though the ONLY reason the dog was at the vet was the infections.