My baby cat started to have seizures and was eventually diagnosed with epilepsy.

I don't really recommend anyone to use a kangaroo.At first they make everything look pretty, but in reality it's not like that. They sent me to the hospital to take my pet and then when I filed a claim they never wanted to pay me.I just tell you to be very careful.

A bit pricey and the fact no one told me. There was a 2 week waiting period

Super cheap. Wish rhey paid up front though

Started at a reasonable price per month for my 2 cats. Every year the monthly cost went up $5-10.I have never made a claim. After around 9 years, just got a notice they are raising my premium around 300%! For no reason, when they advertised to enroll your pet at early age so you would not have these type of premium increases. Putting the money in a savings account rather than paying them any more, crazy scam.

Insurance company unreachable. The only way to contact them is by message, and the response time is very long, if not nonexistent. I have a leak at home and I haven't heard from them for 3 days despite my reminders. Run away from this insurance company that leaves you alone to face your problem.

I was charged but never got any policy info.

When checking out with the insurance policy an error appeared saying it could not be completed and to call customer service. I didn’t want to bother with that so I chose another insurance provider. Nationwide still charged me

TERRIBLE! I'm so endlessly disappointed.

Claims are processed and paid pretty quick. Customer service is good. Three stars is because they raise the premiums greatly annually at policy renewal. Like 100% increase. The only way to lower it is to reduce benefits. Eventually, it just won't be worth having.