Trupanion is great to cover medical expences but they increase the monthly cost. Gradually they get their money back by discreetly increasing the monthly premium with excuses.I dont like insurance companies that give then take with excuses.

I am sorry to say but you take every opportunity to not pay. Postage, consult fees of a second provider-that was a surprise. I like that you pay 90%. I don't like that you frequently make up a new diagnosis. When I joined you said the average dx was 4-5. My dog will beat that by bounds.

Lateisha Farmer Kollee, is my new agent! After stressing getting many quotes, it was so refreshing to find her! She is very professional, and patient as I needed that. I feel she brought back calmness with her professionalism, and listened to my needs, no one else did and I spoke to many! Please don't hesitate to get with her, I know you will understand what I am saying here, not all insurance companies listen very well, she did and I am so grateful.

They nickel and dime every single claim that is sent in. They do not reimburse 90% of the bill. They decide how much is allowable for your area then they give you that amount back. So don't expect to get back the 90% they say you get back. They will raise your premium every other year but when it comes down to paying out you need to jump through hoops. I used to recommend this company but not anymore.

My understanding was that more would be paid by Trupanion. I was understanding that 90% meant 90%. And eas very surprised that of the $1100 charged I was responsible for over $700

Helpful, professional agent helped me to cover pets. Submitting claims is easy and paid in a reasonable amount of time.

I was having difficulty obtaining a quote online. This may have been due to the fact that this townhome is a new construction. I called the 833 number provided and started to explain the situation and was promptly hung up on at 602 pm on 9/15/25. So much for the referral by the closing attorney!!!

This company rips people off.

I still don't have any information for my new policy

I was misled around just how little would be covered without the Wellness plan, and now I'm left with almost thousands in vet expenses for my kitten that my insurance plan won't cover. To find out that the basic plan covers none of the costs of standard care and procedures associated with caring for a kitten by receiving a rejection notice for my insurance claim was fairly jarring and made the insurance plan feel pretty useless and parasitic. Yes, the details are within the policy document, but they're also buried within dense text, and they were not adequately explained to me when I was signing up for my plan.