You were a great company. But when a company jumps from $600/yr to $1200, that's robbery. And one of my cats has never taken a cent from you. Never used up his deductible. The other cat was sick but - for the healthy one - I interviewed other companies that offer exactly what you do and they were $430 approx. So there is absolutely no good reason to stay with you. Unfortunately, my sick cat will have to stay because of his exiting conditions. But I would never bring a new cat to you. There is one company that with take pre-existing conditions at a great price but the first year you must go without any coverage for the pre-existing - and then you can get all the benefits.

I have taken THREE of their questionnaires and each returning letter is dated the exact same date as the first one. DO NOT USE WAGGY - they will take your money, not deliver proper dated letters and you will NOT receive a refund.

My cat started wheezing at 2 a.m. and Pawp’s vet on video was kind—she talked me through checking his gums and tempo, which steadied my panic. Still, when I asked for the advertised $3 k “emergency fund,” the hoops appeared: receipts, fax-quality records, then radio silence for three days. He’s fine now, but the safety net feels more like fishing line—strong until you lean on it.

When I went to sign up for a policy, they had my old address in my file as I had moved since then. I used the chat function and spoke to an employee and gave them the information for the update and they walked me through creating a new insurance profile based on what i needed. I was given the quote and accepted the policy.

I felt well taken care of, I liked the recommendations, they were appropriate for my pet. Very grateful.

THIS COMPANY IS A DISGRACE LEAVING MY ANIMAL TO SUFFER UNNECESSARILY

A waste of time, money and effort to signup and deal with this company.

FFS I just got turned down for home Building/Contents Insurance!

I've had Trupanion for about 10 years, and for me, I would have been better off without it. If your dog has a catastrophic injury or major disease, it's probably worth it. For general health decline, it's not, in my opinion. My dog's monthly fee started at about $30 and is now about $130.

Typical insurance company that will spend an inordinate amount of time and energy (money) into looking to deny your claim. I got the 30 days free when registering my dog and by happenstance had a claim..urinary tract infection for a female puppy and they arbitrarily claimed it was a congenital defect. The Vet said no way. Not worth the fight since I will not be renewing and definitely not worth your money to get this insurance.