Lateisha Farmer Kollee was professional and thorough. She made my journey stress free, and found me an outstanding deal.

I have been an Embrace customer for roughly 8 years. I counted myself a very satisfied client up until recently.

I have not used my card yet but so far everything has gone smooth! I am looking forward to the benefits of the card!

Don’t bother. They didn’t cover anything at all. Appealed it and only got a letter saying it wasn’t covered - including the general exam. Save your money for the vet bill instead of paying this no good insurance.

They have become greedy and uncaring in last few years, my name is Wayne Samms and I do not recommend Trupanion.

Trupanion is a SCAM. Their call center agents absolutely cannot be trusted and will make false/misleading statements to get you to spend more money while knowing they will never pay out for most vet costs and surgeries. Their misleading deductible amounts is nothing short of corporate fraud. What kind of insurance policy has a deductible on each specific line item on a hospital bill? I wish we were smart enough to not fall for this scam, but unfortunately we trusted this company. Shame on anyone who works for this company--despicable.

Reply from Pawp

The worst . Very disappointed. They take the premium by never pay out .

Tru panion has been there for me and Lil' Dolly from the beginning. I highly recommend and trust tru panion for my pets needs and insurance.

I thought after I paid $500 out-of-pocket, especially for ear infections which has been an issue for her then it would be a 90% pay off after that I guess I was wrong please explain