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Insurance companies are constantly reviewing us. Are we too old? Do we live in the wrong place? Is our credit score high enough? Well, now it's time to turn the tables. Do you charge too much? Will you pay my claim quickly? Is your coverage worse than it seems? We can review you too.
HBO Max - HBO Max has charged me ~$1,000 over years for a subscription I don't have
I have a Chase credit card that I rarely use. The account is set to auto-pay and usually, the only charge each month is a single subscription for which that card is set up as the payment method.
I recently logged into my Chase account and noticed that I am being, and have been for years, charged $16.99 a month for an HBO Max account. This totals in the ballpark of $1,000. Here's a brief summary of what's happened so far.
**Background:**
* I had been subscribed to HBO Max years ago, but I was pretty certain I had canceled that subscription around 2020
* Still not wanting an HBO Max subscription, I logged onto my account with the intention of canceling it
* As I had originally expected, my account did not have an active subscription
* I then attempted to log in with all other email addresses I have, but none of them were associated with HBO accounts
**What I've tried:** I contacted HBO support who attempted to locate the account. I shared:
* All known email addresses
* The account information of the card being charged
* CC statements showing the charge on my account
HBO support was unable to locate any active account associated with that payment information and then basically washed their hands of the matter. They instructed me to dispute the charge with my financial institution and have not given any guidance on how to move forward with HBO.
This doesn't feel right. Given the fact that they can't locate the account, it seems to me that they have been erroneously charging me for an account I don't have for years. I would certainly like that money returned to me, and it doesn't feel like my financial institution should be responsible for this.
Granted I should have paid closer attention to my financial accounts, but I was being charged for a service that I didn't purchase and that was never provided.
**My question:** What course of action would give me the best chance of getting all, or at least some, of my money back? Should I pursue this with HBO further, file with a consumer protection agency, or just dispute with Chase?
Embrace - Ins. Recommendations for puppy
I’m bringing home a puppy in two weeks. This breed (golden retriever) is prone to cancer and foreign body ingestion. We also live in an area with a lot of Lyme disease and I heard the vaccine doesn’t always work, so I want insurance that covers things the dog is vaccinated against (because we can do our best but Lyme could still get us).
Anyone have any recommendations? I’m overwhelmed with all the options. I don’t care about paying the vet directly. We don’t mind a higher deductible- we really just truly want catastrophic coverage like cancer or surgery. Dental problems (not cleaning but actual problems) would be good too but it’s not 100 percent necessary.
No matter what option I start to go with when I look it up there seems to be problems. I’m leaning to Embrace because they would cover Lyme. Trupanion seems like the rates go too high over time. Healthy Paws won’t do Lyme. Lemonade seems like people don’t trust it.
State Farm - State Farm customer service line connects me to someone having a random conversation?
I go through the prompts, I get connected to someone, and I just hear a conversation between two people talking about random things that I can barely make out. They don’t respond to me so I hang up and try again, same thing. What is actually going on? Do customer service reps just answer and then ignore people so they’ll hang up?
Maryland Health Connection - Advanced Premium Tax Credit Results in Huge Taxes Owed
My parents applied for health insurance through Maryland Health Connection, and were told they were eligible for an advanced premium tax credit. Now that they are doing their taxes, it appears that there was a large overestimation of the amount on the premium tax credit they were eligible for, resulting in them owing about $15,000 in taxes.
If this is the fault of Maryland Health Connections for overestimating the amount on the premium tax credit they were eligible for, is there anything that can be done about this?
Blue Cross Blue Shield - ACA
Do agents typically approach you?
I was approached by a woman with a tablet telling me about insurance plans and claiming she was from ACA.
She asked me if I wanted to apply to see if I were eligible and told me that I could cancel at any tome should I enroll in it.
Turns out I was eligible for a basic plan that I pay 0 dollars for.
So I am a bit skeptical about the whole thing. I have a screenshot about a confirmation on an onboard app. It has a Premier Secure number to cancel.
I’m 90% my dumbass got scammed or something.
I’ve done an enrollment with a Blue Cross Blue Shield insurance in a similar manner but I canceled that one because the mandatory doctor was an hour away.
State Farm - I don't want it to be mine at all no percentage.
Had an accident the other day my insurances says I’m 30% and the other party is 70% so what will I end up paying out? Even though the police said he was 100 at fault. I haven't seen the official Police report yet, not sure if the Police added he was at fault in the report. Hoping he did as even with dash cam it shows him hitting me in between my Drivers front fender and Driver's door which I can't open BTW. How can this be my fault in away.. State of Florida is weird with reports they only gave names and insurance info which the other party gave false information for New York driver.
Cigna - Blood work charges seem right?
In the past I never remember paying anything for an annual physical with blood work. I recently received my bill and my blood work/urinalysis was $1206 and after cost reduction I owe $1020.cigna covered nothing and I will have to call them and see exactly what they cover because I will be turning down the blood work for now on if this is what it will cost.
General health panel (CPT 80050)
$630.99
Blood test lipids (cholesterol and triglycerides) (CPT 80061)
$293.80
$20 for the needles and stuff
I rarely go to a doctor so maybe I'm out of the loop but everyone I mentioned this too says it doesn't seem right. So I wonder if it's a coding issue or Cigna really just doesn't cover anything until I hit the $1k deductible.
GEICO - FL - Own/Financing Car but keeping with Girlfriend
Hello, I have a very unique situation here lol.
I am moving out of state where I will no longer need to use my vehicle. However, I don’t want to get rid of it and my girlfriend and I have planned to let her use it until her lease ends next year to move with me. So - the car is hers essentially in every way but legally and since I am still financing it I know I have to be on the auto insurance. However, the car is going to be used by her primarily and stored at her FL address.
I explained the situation to GEICO and they said they couldn’t insure this situation since the car would not be stored at the owner’s address.
Is this going to be allowed by any auto insurance or am I screwed aka need to find an alternative way to handle this situation?
Thanks,
MetLife - MetLifes denial of my claims appears to be a breach of contract (to me). Do I have any recourse?
To start, I must say I am very familiar with contractual language, terms, etc. With that being said, I specifically combed through multiple providers agreements to ensure I'd have coverage for specific events.
MetLife has denied all of my claims & appeals for of course, it having been a preexisting condition. That in itself is hilarious - during an annual checkup my vet and I were discussing how she's been and I mentioned a little sleepy that week but so was I and they diagnosed her with "lethargy".
Either way, unless reviewing their policy certain tests and medications would appear to be included under coverage regardless. It's difficult to give specifics over Reddit, but I figured someone may be able to direct me on how to pursue this further.
Allstate - Car Value Dispute
I was in a car accident about a week ago. Allstate (the other drivers insurance company) accepted full liability for the accident, so I am filing my claim through them.
Long story short I have a 2007 Lexus ES 350 with 67,000 miles and they are talking about totaling my vehicle over $3,000 in damages.
I live in Florida, so I believe there is a 70% rule, but this would put the value of my vehicle at about $4,300 dollars. It’s Kelly blue book is approximately $8,100.
I get the final word tomorrow, but say they total the vehicle and attempt to pay me $4,300 dollars. What are my options? Should I just lawyer up immediately? Is this type of thing that I even take to court?
Thank you for all of your help in advance!
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