Laura D polite, clearly spoken and fully familair with what is going on

I was happy with Lemonades handling of my recent claim .it was dealt with professionally and quickly.

Pet insurance is very confusing, but Pumpkin makes my submitting a claim and getting it paid very easy. The turn around of submitted invoice to getting paid is done very quickly.

Forget it, too complicated for old people.

Very personable and gave me useful information

I love this company! I’ve had dogs my whole life and have never had pet insurance. We now have two, very small dogs and have them both insured with Fetch’s great injury, illness and wellness program that is just perfect for our two littles. Karley was my representative today and she was so friendly, helpful, professional and kind. Thank you, Karley and Fetch! Good job!

The response time for Embrace is great, but like any insurance company, they are always looking to tie claims to preexisting conditions which in some situation aren't the case. Just because one of multiple symptoms may be a preexisting condition, shouldn't make the entire claim tied to that one condition. For example my pup had a pancreatis attach which resulted in numerous tests, medications, and a hospital stay. Because he had diarrhea for a portion of the 5 days he was in and out of the hospital, the entire $4500 claim was denied. The nausea wasn't diarrhea related, the ultrasounds, xrays, food enticing medication, multiple pain relievers, all had absolutely nothing to do with diarrhea, yet the entire claim was denied with the rationale of preexisting diarrhea. This is frustrating and feels like railroading. I've actually considered switching insurance companies because of it.

I have never had a problem with Healthy Paws. The app is easy to use. Claims are reviewed and processed quickly. Customer service is helpful. It couldn't be easier. My fur baby passed recently. The emergency vet bill was over $20k. I was nervous that Healthy Paws would find some reason not to honor the claim like most human insurance companies. I was wrong. They honored the claim and reimbursed me 80% no questions asked. I absolutely recommend this company for solid coverage and ease of use.

Josh and his team at Fetch are wonderful! Been with them for years and can't recommend them more strongly. Keep up the great work!

Is there anyway that you can add "Rx Renewal" to the diagnosis?