Reply from Lemonade

excellent insurance and simple to file claims

No matter what I submit for a claim, Embrace finds a reason not to pay out what they promise. I have invoices, documentation, EMAILS directly from the vet explaining what is diagnosed yet I still have nothing. I'm not happy and not renewing, it's a waste of money.

First coverage was expensive but I thought worth it. But then I put a claim in for an ear infection and because my dog had one ear infection in his life before they said it’s a pre existing condition. That like saying he had a cut in his leg now all cuts on legs won’t be covered. That ear infection was a year earlier and had healed this was just another one which can happen.

Wow! It was very fast and easy to file the claim.

Very personable and gave me useful information

I have never had a problem with Healthy Paws. The app is easy to use. Claims are reviewed and processed quickly. Customer service is helpful. It couldn't be easier. My fur baby passed recently. The emergency vet bill was over $20k. I was nervous that Healthy Paws would find some reason not to honor the claim like most human insurance companies. I was wrong. They honored the claim and reimbursed me 80% no questions asked. I absolutely recommend this company for solid coverage and ease of use.

My experience was awesome. She was very professional answer all the questions.

Worst for pet insurance, they won’t cover anything and take over a month to review claims. Don’t do it, I wish I had read more honest reviews of this terrible company.

Outstanding service! We’re so thankful for Healthy Paws! It’s such a relief knowing our four-legged baby is truly cared for. We went through multiple emergency visits and many days of hospital stays in a short time, and they covered everything without any hassle. Their support during such a stressful time meant so much to us. The app is also easy to use... submitting invoices and getting reimbursed was effortless. The team is so kind, responsive, and truly cares. We’re beyond grateful and highly recommend Healthy Paws!