Lemonade literally has no human support and will not let you get around a recording (voice or video) to submit your claim. This should not be legal. Happy to send in all the records and all the paperwork you need to make your determination but in no way shape or form should you be allowed to require a recording from me. It’s creepy. Additionally they require your social security number to file the claim which needed to be an up front, in my face statement when purchasing this policy so that I did not purchase it. This company is a data leak waiting to happen and a full scam.

The response time for Embrace is great, but like any insurance company, they are always looking to tie claims to preexisting conditions which in some situation aren't the case. Just because one of multiple symptoms may be a preexisting condition, shouldn't make the entire claim tied to that one condition. For example my pup had a pancreatis attach which resulted in numerous tests, medications, and a hospital stay. Because he had diarrhea for a portion of the 5 days he was in and out of the hospital, the entire $4500 claim was denied. The nausea wasn't diarrhea related, the ultrasounds, xrays, food enticing medication, multiple pain relievers, all had absolutely nothing to do with diarrhea, yet the entire claim was denied with the rationale of preexisting diarrhea. This is frustrating and feels like railroading. I've actually considered switching insurance companies because of it.

So easy to file a claim! I mostly submit for monthly grooming and then for yearly/routine vaccinations. Highly recommend Embrace Pet Insurance

Pet insurance is very confusing, but Pumpkin makes my submitting a claim and getting it paid very easy. The turn around of submitted invoice to getting paid is done very quickly.

Wow! It was very fast and easy to file the claim.

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Outstanding service! We’re so thankful for Healthy Paws! It’s such a relief knowing our four-legged baby is truly cared for. We went through multiple emergency visits and many days of hospital stays in a short time, and they covered everything without any hassle. Their support during such a stressful time meant so much to us. The app is also easy to use... submitting invoices and getting reimbursed was effortless. The team is so kind, responsive, and truly cares. We’re beyond grateful and highly recommend Healthy Paws!

Worst for pet insurance, they won’t cover anything and take over a month to review claims. Don’t do it, I wish I had read more honest reviews of this terrible company.

I just signed my puppy Marty up with Fetch Pet Insurance. Justin helped me understand a lot about the company, what’s covered and what’s not. He also said it’s easy to get reimbursed for things that are covered. He was very nice and friendly.

I was disappointed this time about an ear infection not being covered as a illness. It was not a condition for which she had been previously treated so I believed it would be covered. It was discovered at her annual checkup but was a new illness.