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Reply from Embrace Pet Insurance

It's important to any pet owner to have a claim settles in a short time.

The claim for Belle's surgery was paid out in less then a week. It is easy to upload the bills and paperwork.

Nadine was very helpful in explaining policy options and getting me set up for my new puppy. I would highly recommend having Nadine help you when obtaining Fetch Insurance. Thank you, Nadine.

I had major medical for 7 1/2 years, never needed to use it. Nationwide cancelled my insurance in 2 months after he turned 8.

Reimbursement is very fast, which really helps my budget. This is especially helpful when dealing with my dog's medical challenges. I'm so happy I know I'll be reimbursed so quickly. Thank you.

I took time in choosing pet insurance for my dog, Rookie. I chose Spot because it had 2 different tiers. I chose the Gold tier. It covered everything i needed for Rookie. I have health insurance why shouldn't Rookie. It was a life saver.

Auto renewed my policy and took a payment even though I asked not to auto renew. Only contacted me on the day of renewal to tell me. I contacted the company via email and they made it very difficult to cancel and when I finally did cancel I was told I'd be refunded for what was left on my policy. I did not ask to auto renew and only used a few hours of the new cover, because they didn't inform me in good time and ignored my do not auto renew request. I'd never use this company again and I have reported them to the Financial Ombudsman Service to whom they are well know.

Spot is great, not only can you always speak to a real person, but they get right back to you regarding your claim. Payment is super easy and quick. Great pet insurance.