Reply from Embrace Pet Insurance

Had a great experience! Our vet was professional and knowledgeable and U felt like my kitty was in great hands!

Most importantly, their premiums are raised annually at a higher rate. At least $40-$50 more a month. I've been with them for 5 years and sorry I picked them. Unfortunately, other insurance companies will not cover pre-existing conditions even if they are minor like an ear infection. Also, their operational phone hours are short. You're lucky to reach them before they close for the day. I should have gone with Trupanion.

Embrace Pet Insurance is the real deal. My dog had to have emergency surgery for bladder stone removal after being diagnosed with a urinary tract infection. I received an invoice from the vet for the initial visit and another invoice for the surgery. I submitted the invoices on Embrace's website and 2 business days later they issued 2 checks and dropped them into the mail. I couldn't be happier with this company. : )

It's important to any pet owner to have a claim settles in a short time.

Ease of submitting claims and quick turnaround.

I called to cancel my plan and was subsequently hung up on when I told the representative that everything is a pre-existing condition according to their underwriters as that was my response to her telling me that any new insurance company I select will do the same thing.

THIS IS A SCAM!!! Do not use this “insurance” EVER!!

Very helpful. He didn’t waste anytime. Just got straight to the point. 11/10

I took time in choosing pet insurance for my dog, Rookie. I chose Spot because it had 2 different tiers. I chose the Gold tier. It covered everything i needed for Rookie. I have health insurance why shouldn't Rookie. It was a life saver.