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State Farm - What's the best alternative to State Farm?
I'm shopping around for car insurance. I'm 38F and never had anything but State Farm, but I was rear ended in an accident last year and had a mostly bad experience dealing with customer service and claims. My parents had a life insurance policy for my mother. When she passed away the office somehow marked me as the deceased party, which also lead to me having to "prove" that I was not dead. Keeping in my mind my mother and I share a last name and had our insurances at the same office/broker, but we have completely separate policies. When I told the agent that is what happened, she was combative even though the date of the change corresponded with my mother's death. After my accident, there were significant delays in getting my payment because of some issues they were having with setting up digital payments for me. All around bad experience with customer service and claims who were not empathetic or helpful. When I switched my insurance to a new agent's office for my new car, they put the incorrect financing information on my policy. Had to call several times to change. Realized that they had the wrong mailing address and garage address, even though I had also changed these. I, no joke, had to call on four separate occasions to try to change my garage address. They kept telling me it would be reflected on my policy within a month, but when I checked, my old garage address was still there. Conveniently, my rate at my new address is cheaper.
I will say prior to the past couple years I had great experiences with State Farm. It seems lately to have maybe gone down hill, and I am a pretty dang patient person.
It's not all about price for me either. I'm happy to change to somewhere with better service even if slightly more expensive.
Does anyone actually have a car insurance company they can recommend based on good experiences and/or customer service?
Nationwide - Need pet insurance advice regarding bird “preexisting conditions issue”
My parrot was diagnosed with avian chlamidiya at 2 months. He went through medication and was fine. I have nationwide insurance
Nationwide says I cannot get that removed without another expensive chlamidiya test that won’t be covered.
Recently I was very sick and while I was sick my bird got sick. I took him to the vet and they gave him different meds and said it’s most likely a respiratory infection, which is also what I had. They specifically put that it was a respiratory infection and not chlamidiya which a pretty serious infection.
Nationwide marked it the same as chlamidiya and refused to cover it, said it was preexisting.
There are a billion things that cause a respiratory infection in birds. It’s not fair that every single thing he can catch will be lumped in with a very serious condition that he had when he was 2 months.
They told me I need the SOAP notes and a letter from the vet which I will be getting.
But I will be looking for a different carrier for pet insurance because this is obscene and I already have a $250 deductible with this I wasn’t even getting anything back this was to just go onto the deductible!!
I appreciate any help you all can help because I’m at my wits end here I’m going through way too much and I can’t take anymore
Wilber Insurance Recovery - Wilber (Insurance Recovery) Asking for More Money Than I Owe – Anyone Faced This in Texas?
Allstate - Allstate refused cancellation request due to signature match
I faxed in a request to cancel and cash out an unneeded long-term care policy. I noticed I was billed again, about a month later. I received in the mail that same day a letter denying my request because the signature doesn't match what they have on file. I called Allstate and they told me all I can do is resubmit and ensure the signature matches, but it'll be declined again if it still doesn't. I was told I'd lose the accrued value if I disputed the charge or stopped the payments.
I'm at a loss. My signature hasn't changed. Any suggestions?
GEICO - Incredibly petty question about pedestrian (me) vehicle crash FL.
I'm probably going include an annoying amount of detail, so feel free to skip to the tl/dr.
A little more than a week ago, I was struck by a car while riding my bike on a sidewalk (legal in my area). The driver was turning right and only checked to his left. I slowed and thought he saw me (FL allows DARK tint). I was wrong. He impacted my tire and my knee only stopping when I stuck his passenger window with my fist.
My first words were "did you even fucking look?" at volume 24. That prompted a "calm down lady". I saw red about the same time that I noticed his EMT cadet uniform.
The officer who responded didn't ticket him. But the crash report is clear that he is at fault. The officer asked if I would be willing to allow the driver to pay out of pocket if the damage was property only. I'm not a monster wanting to throw barrels into the path of this young man's life so I had the wheel repaired and ignored the minor cosmetic stuff.
I texted him the $33 bill from my very reasonable bike guy. He swore he would send a check. (I do not want him having access to more information than he currently has). Well guess what? Yeah.
I'm just done. I want to make a claim on the policy on the police report. But it's GEICO, which us also my own insurance policy. Will the pidling petty little claim red flag me to my own carrier?
Tl/dr Emt cadet hit me with a car. Got very lucky with a tiny amount of damage. Will Geico ding me if I file a claim since he failed to self pay?
Liberty Mutual - What should I expect?
A water line burst and flooded my kitchen. I was out of town when it happened (I think) because when I arrived home the floor seeped water when I walked on it.
I filed a claim with Liberty Mutual on Monday. It is now Saturday, and I still don’t have an adjuster assigned to my claim. Is that normal?
I have a water mitigation service helping. They seem to be trustworthy and helpful. Is there anything else I can do to increase my odds of having this go smoothly?
Thanks for any advice you can share.
State Farm - Should State Farm replace all tires?
I got hit by a motor cycle and they were at fault. It destroy one of my wheels and tires.
State Farm will replace the one tire. I want all 4 tires replaced bc it’s 4 wheel drive grand Cherokee and the owners manual states to keep all tires the same circumference. Basically don’t put one brand new tire with 3 used tires bc it can possibly damage the drive train.
I’m pushing back bc I want them all done. What your take?
American Express - Warning about Amex "Pay over time" feature
I had some large expenses come up that I couldn't afford, so I used the "Plan it" feature on my platinum card. Basically, you pay a fee, and then Amex lets you make installment payments on the charges. What I did not know at the time is that you pay interest on these payments in addition to the fees! The fees themselves were a couple hundred bucks, and I picked a 6 month payment plan under the assumption that I was paying the fees instead of interest. Am I overlooking something, or is the payment plan completely useless? I would have just carried the balance if I'd known what I was actually signing up for
Edit: I confirmed with amex that I am using the "plan it" feature and not "Pay over time" so I shouldn't be paying interest, but because I have carried a balance that isn't part of the payment plan, I'm being charged interest on both. This feels pretty scummy and deceptive
State Farm - Car insurance experience with renewing
Hi, I recently had an experience that just baffled me and I was wondering if this is normal.
I was with State Farm for decades before I realized that they really did not care about my loyalty and would give new customers a better deal.
At that time last year, I switched to progressive. I really liked their online format. It was easy to use. I could pick out exactly what coverage I wanted for what vehicle.
At my first renewal, my premium went up by $20. One of the reasons I switched companies is because I felt that I was taking advantage of by State Farm over the years by increasing the price here and there.
I called them to inquire why and I was told that it was some kind of new customer discount that could no longer be applied to the policy. It sucks, but I shrugged it off and renewed.
I recently was up for renewal again and this time I jumped by $70. I have no accidents, no tickets. There are five cars total on the policy.
I called them about 20 days before my renewal was due. I spoke with a representative. Long story short, he said that he was able to get it back down to the original price and I would have to call him at the beginning of March to apply it to my account.
I tried calling leaving messages for about 3 to 4 days and was not able to contact him so I just contacted the regular number. I had a reference number that I was able to give the rep to look up this new quote.
They acknowledge it and as they are issuing the policy, they press some button and it magically goes up by $100 now. It cannot be undone and it pissed me off. I told them I no longer wanted to renew with them and I would find somebody else.
I ended up using a online broker tool, and it led me back to progressive. Where I proceeded to input all my information and not only did they give me a quote, but this quote is cheaper than my original quote last year for the same exact coverage for 5 vehicles.
So are we just supposed to be applying as a new customer every single year for policies? Overall, I ended up saving $475.
Florida Blue Cross - Doctor sent sample to out of network lab
I asked the Doc to send a simple urine sample to Quest. My insurance covers 100% labs with Quest. Today I see on my Florida Blue Cross account they sent it to a different lab and my portion is $3170. What to do?
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