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Insurance companies are constantly reviewing us. Are we too old? Do we live in the wrong place? Is our credit score high enough? Well, now it's time to turn the tables. Do you charge too much? Will you pay my claim quickly? Is your coverage worse than it seems? We can review you too.
Embrace Pet Insurance - Embrace - SCAMMERS
I have been paying for Embrace Pet Insurance for nearly a year. I submitted a claim recently and apparently I was supposed to get my dogs an exam BEFORE the policy began. The dogs had an exam 16 days after the policy began. Now they are refusing to pay claims despite the fact that they happily took my money for the last year.
These people are scammers. Beware!
Blue Cross Blue Shield - Help - BCBS termed me due to nonpayment.
Hi everyone, the title is basically it. I have a marketplace plan starting last year. I signed up for autopay, or so I thought. Turns out not a cent came out after the first payment.
There was zero notice. They said they snail mailed me something but I'm in the process of moving and my mail comes to my parents house.
Not to mention if I saw something I would have assumed it was a monthly statement and tossed it.
They had my email, my phone number, i received multiple emails but not a word about my account.
I have a medication I order about once a month that costs around 2-3k without insurance and I'm racking my brain to figure out if it shipped after january.
TLDR - bcbs told me that my account is just termed. I cant reactivate and need to contact the marketplace. Does anyone have any advice?
CalSavers - Roth IRA account appears to be compromised
I pay into a CalSavers account. I received an email five days ago saying: "per my request all correspondence will be sent to:" \[an email which is not mine\]. It looks like a scammer domain. I don't remember registering to access the account on the CalSavers website, though I may have during the enrollment process when I started the job. Either way, I can't access the account as it doesn't recognize the email I would have used.
Is it possible someone has stolen the money by transferring it out of my account? I don't imagine scammers would waste time as soon as they have access... I can't call CalSavers until their office opens tomorrow.
Allstate - Insurance trying to charge me rental?
Background: my car was hit in a parking lot 2 months ago. The auto body shop determined car is not repairable. Allstate claims it is. DOI complaint has been filed and I proceeded with claim with my own insurance company. Now Allstate wants me to pay them back for the rental they were providing. Is this allowed? Can they charge me??
Progressive - Progressive requiring I agree to arbitration to answer questions
I was rear-ended on the freeway (not merging, just came to a stop in traffic and the guy behind me... didn't stop). We exchanged info, I got an estimate from a bodyshop, he opened a claim with his insurance (a Progressive subsidiary). I also alerted my insurance that there had been an accident but did not open a claim. Now I got a message from Progressive asking me to answer questions about the accident. I know them asking for an account of the accident or even coming out to see my car is standard - but they require me to agree to arbitration and a bunch of other terms before even seeing what the questions are. I have no confirmation that the other driver filed the claim assuming fault for the accident so agreeing to all of Progressive's terms seems wrong before having more information. I would be fine emailing photos, my info, and an account of the accident to an agent but the other driver says he doesn't have the info of the agent assigned to the claim. Is it all automated to the point where there is no person that I can communicate with outside of this form?
Virginia Medicaid (Cardinal Care Smiles) - Denied dental services on medicaid- what's my next move?
Virginia Medicaid (cardinal care smiles) helped me see a dentist for the first time in a hot minute.
Long story short, I just received correspondence that the crowns I need have been "partially denied." The exact denial was worded as, "We decided to partially deny the request.". They did not elaborate on why.
What do I do from here? They stated "Your provider can ask to talk to our dentist that made thsi decision."
So, do I have to reach out to the practice to REQUEST they advocate for me? Or were they also now notified?
I was so excited to finally make headway with my dental health. I'm feeling like the grandma from that one scene in the incredibles right now haha.
Thanks for any and all advice.
rental car's insurance company - can car renter/insurance take away my driver's license?
Accident Location: USA, florida (my residence and my driver license is central usa)
i once had a car accident while driving rental car in florida
Rental car's insurance company charged me for Diminished Value and say if i don't pay that they will get to some florida state's govt agency and take away my driver's license. What are they saying basically and is this even possible? The car accident case was dismissed and i'm not guilty.
Blue Cross Blue Shield - My BCBS health insurance won't be active until next month but I need help now, Will I have to pay out of pocket? 23f
I'm on my mom's blue cross blue shield medicaid IL insurance and for some reason I was kicked off last month and now it says I'll be back on next month. My mom isn't sure why that happened.
When I tried to make an appointment yesterday my bcbs insurance ID wasn't working when it always has.
But I NEED to go to a hospital some time soon.
Will my medicaid ID work or are they together? If it doesn't work does that mean I'll have to pay out of pocket if I go before next month.
AAA Insurance - My winning resolution 508 days later
For the past 507 days, I’ve been dealing nonstop with AAA Insurance over my BMW X5 M. In July 2023, my car was repossessed (shit happens), but I got it redeemed in September. When I picked it up from Sacramento, multiple dashboard warning lights were on, and it smelled like something was burning.
I later found out the repo guy towed my all-wheel drive vehicle by two tires from Chico to Sacramento — completely destroying the transfer case. These types of cars are supposed to be flat-bedded. I got nowhere with the repo company, so I filed a claim with my insurance (AAA) and brought the car to BMW Pajouh/Courtesy Automotive in Chico. It was in their shop from September 11 to November 3 for repairs.
Then in February 2024, it started feeling like my tire was going to fall off. I took it back to BMW Chico and got a rental car from them while they looked at it. A couple days later, Nick, the service advisor (not the same one who helped during the first repair), called and asked what the issues were. I had already told them that when I dropped it off, so I was annoyed. The next day, he called again and said, “Whoever did your transfer case didn’t do it correctly.”
I reminded him it was their shop that had done the work, and it had been an insurance repair — so the claim should be reopened. A few weeks went by, then I got a call from the AAA adjuster saying the new estimate was too high and they were going to total the car.
I told them I would be getting a second opinion from a specialty European shop. I wasn’t able to take the car there until the following week, but I made sure to notify both BMW Chico and AAA.
Then a few days later, I started getting calls and texts from both BMW and CoPart, saying they needed my authorization to tow the car to CoPart (a salvage yard). I told them I hadn’t signed anything and had NOT agreed to the total loss — I was still getting a second opinion.
Later that night, I went outside and noticed the BMW rental car was gone from my parking space. I ran upstairs thinking I had left the key fob in the car and it got stolen, but it was still in my purse. My daughter reminded me my spare house keys were in the rental, and they had an AirTag on them. I checked FindMy, and sure enough — it pinged at BMW Chico.
I called the dealership, and the front desk guy acted clueless. I told him my AirTag showed the car was there. He suddenly put me on hold. A few minutes later, he came back and transferred me to Michael Mumbus, the director. Mumbus told me they removed the car because they don’t allow loaners past 30 days — but it had only been 29 days, and no one had said a word to me about any rental limit.
The next day I went down there to pick up my belongings from the car. I came prepared and was recording everything. Mumbus got heated with me, accused me of “holding the key fob hostage,” and said I owed them $650. I had the key fob with me, ready to return it. Then he hit me with it — “Your BMW is gone. CoPart towed it yesterday.” Blaming AAA for giving the consent.
They took my car without any consent or authorization.
One of the staff members handed me a printout of the repair documentation. That’s when I found out they had installed a junked transfer case in my vehicle — not remanufactured, not OEM, just a used one from a salvage yard. And my insurance policy clearly included OEM endorsement, meaning it should have been brand new from BMW.
That’s when I realized not only had they done a terrible job, they had completely violated my policy. I immediately put a hold on the car at CoPart, telling them they had no legal right to it. That gave me time to start digging deeper.
Over the course of the year, I reached out to more than 100 lawyers. Every single one said no. They didn’t want to go up against AAA or BMW — said it wasn’t worth the fight.
So I kept pushing. I requested every document from AAA and went through everything line by line. That’s when I noticed a payment made to CoPart for $7,000 in “storage fees” — which made no sense. I filed formal complaints with:
• California Department of Insurance
• Bureau of Automotive Repair
And then — this morning — I got the call.
AAA told me they had good news:
• I can take my car to any shop that does mechanical work and paint (it was severely oxidized from sitting outside this whole time)— and they’re covering all of it.
• They’re paying me $35/day for 507 days of loss of use.
• They’re removing the salvage title and returning the clean title back into my name.
• And… the car is paid off.
DMV will take 3–6 months to process the title, but I can wait.
I honestly don’t know how this kind of shit always ends up happening to me, but one thing I know for sure — I never stop fighting. It’s exhausting. It’s stressful. It feels impossible. But I do not give up.
unknown - Accident
I was in a car accident other driver t boned me they ran a red light stated in police report today I got a denial letter from their insurance saying their party isn't at fault they said their driver states their light was green even though on police report states other also witness statement said my light was green and she ran red light unsure what to do I have liability unfortunately. In VA I want to sue her I just don't know where to start I suffered a concussion my son suffered minor injuries but we do have 5K in medical bills my car was towed which tow company took possession since I didn't pay to take it out they auctioned it off.
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