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Progressive - I was invovled in a car accident and need some advice
My car was involved in an accident around July 4th, 2024.
A little bit of backstory about the car. I had purchased a car used at the end of December for about $12k in cash. It felt like a solid car to drive, was well within its KBB value, and was signed off by a mechanic before its purchase. I needed a car for work since I had been reprimanded by my boss for not returning to the office when our Return to Office mandate was in place. I was eventually laid off for being out of compliance with this mandate a month later.
Below is the account of the incident from my sister, who was driving during the time of the accident:
* 7:15 pm - Leave the house to go to Whole Foods.
* 7:50 pm - Gets pulled over by a police officer for having the taillights out. The two side tail lights were out, but the top one was still working. The officer mentions this to her and says that she should go home before it gets too dark.
* 7:51 pm - Makes a stop at Whole Foods since she was a minute away
* 8:38 pm - Leaves Whole Foods
* 8:45 pm - He had to make an emergency stop for a flock of geese and gets rear-ended. She mentioned that she was able to stop, and there were other drivers around here who were also able to stop, but the person behind > her most likely wasn't paying attention.
* 8:47 pm - The police were called onto the scene.
* 9:00 pm - My brother arrives to pick up my sister, and my car was towed to a lot.
I was not able to get any information from the police department on the stop that was made before that night. When I tried to file a claim through my insurance (Progressive), my claims specialist mentioned that there was nothing that they could do since I only had accident coverage, not collision. However, they felt that the other party was completely liable for the accident. From the accident report, I was able to get ahold of the other party's claims specialist (Allstate). They had mentioned that their party already filed a claim and that they would be reaching out to the driver for an account of what happened that night; my sister mentioned everything that I had written above. The specialist called back the following day, stating that the case would be going to arbitration and that I would be notified by mail on the resolution. She also mentioned that I could supply any information about the car to help my case. I provided some pictures of the car as well as the still functioning top taillight. I called back around the end of August to see if anything had been settled, but they again mentioned that I would be contacted by mail when a resolution had been reached. Fast forward to December of 2024, and I still hadn't received anything in the mail. Since I lost my job in February and was struggling to find work, I had to terminate my lease at my current apartment. And since I would be moving back to my childhood home, I wanted to make sure that the letter that I would be receiving was going to the right place. When I contacted the other party's specialist, they mentioned that not only was the case primarily for their party's damages, but it was also thrown out in September. They also let me know they would only be willing to cover 50% of the damages to my vehicle since my sister was aware that the car had 1/3 working taillights.
With this in mind, I decided to call a few collision specialists in the area to get an estimate of the damages. Of the few places that I reached out to, only one would give me some information without going through insurance; that of which they mentionedd it would be anestimatedd $8k - $14k in repairs.
Considering what I paid for that car, I'm not too sure what to do. I feel that the only thing that I can do now is try and see what I can get back from the scrapyard. Also, this is the first vehicle that I've ever owned, so I'm new to insurance and accidents as a whole. I also still don't have a job at the moment, so it probably wouldn't be in my best interests to try and spend $4-7k in repairs. The car is at my house for the time being, but I'd rather do something with it sooner than later.
Typing this out makes me realize how terrible the decisions that were made have been up until this point. Any help would be greatly appreciated.
Progressive - 42% jump in progressive car insurance at renewal!
Before I contact them does anyone know why I could get a 42% increase in cost at renewal? I've been with them for over a decade! I had one claim this year because lost control of car in snow storm and hit a pole. My rate went up by $11 a month(which I understood) but a crazy rate increase at renewal is new to me! Is this normal??
Lemonade - Lemonade denied claim, should I appeal?
Hey denied my cat’s mycoplasma diagnosis because his first vet record shows he was sneezing (self report by us.) however, he is a Persian and they tend to sneeze for no reason. The sneezing he was doing when he got sick was WAY different than just a smelling around sneeze.
Now they’re saying it’s a preexisting condition when it’s not! (It was a bacterial infection, he didn’t have it when we got him for sure).
We got him in December and he got his cold in February.
I’m so upset and really regretting getting Lemonade
Healthy Paws Pet Insurance - Never use HEALTHY PAWS
Never use Healthy Paws Pet Insurance. Period.
I’ve been with this company for eight years. In that time, I’ve filed maybe one or two claims, receiving around $400 total in reimbursements. Meanwhile, I’ve been paying monthly premiums that started around $50–$60, gradually increased to $80, and just this week, jumped to $200 per month for both my cats.
One cat’s premium alone went from $50 to $125 overnight. That is completely outrageous — especially considering both of my cats are in perfect health, no chronic conditions, and have had regular checkups, blood work, and clean bills of health.
When I called Healthy Paws to ask what on earth is going on, the rep could not have cared less. There was no concern, no explanation that made sense, and zero willingness to help. It was clear: they’re just taking money from loyal customers who rarely file claims, and they don’t care.
Over the past 7–8 years, I’ve thrown away nearly $7,000 for what? To be blindsided with a 150% rate increase and treated like a number when I asked for help?
This company is unethical, greedy, and not here for pet owners. If you’re shopping for pet insurance, I beg you: do not go with Healthy Paws. They do not deserve your business, and they certainly don’t deserve your
Progressive - Progressive randomly added a driver to my policy making it go from $120 a month to over $600 a month. How?
I noticed my bill in an email was way more than normal and checked my payment history only to find out it’s the second time they billed me for that amount since I missed the first time (I was on vacation).
I called and apparently they added some random guy. I finally figured out it was a guy I had in my car when I volunteered at World central kitchen delivering free food to hurricane victims. This guy rode in my car once for half the day.
They said they emailed me and sent regular mail telling me about the change. I never got them because the vacation. They will not tell me how he got added to my policy and at one point hung up on me and I did not raise my voice and was polite but firm in asking what happened. I still have no answer. And instead of refunding me the money they just paid my bill for the year with the fund they took. I pay monthly normally.
I did not share phone info or have them track my driving with progressive so I cannot understand how they added this dude to my insurance. I remember this guy rode a bike everywhere and since my insurance went up so much I’m guessing he has a bad history.
How did they add this guy to my policy?
I’m planning to change insurance providers any suggestions?
Thanks for any info
Allstate - Got rear-ended -- should I use the insurance-recommended body shop or go with my own local / trusted shop?
Got rear-ended at a standstill last week by a new driver. Filed a claim with his insurance (Allstate). Their adjuster gave me a list of preferred shops — only one (a chain) has good reviews, but Reddit has a lot of horror stories about this chain (not my exact location though).
I have a local, independent shop I trust. Allstate says I can use any shop, but the adjuster got vague when I asked about downsides of going out-of-network.
Redditors in r/AutoBody warn against in-network shops since they supposedly work more for the insurer than the customer. I'm just worried about delays, surprise costs, or Allstate refusing to pay. I don't want this to turn into a massive ordeal or be without my vehicle for too long.
That said, I had some other body work I wanted my local shop to do (which I’d be paying out of pocket for), so it would be convenient to “kill two birds with one stone” to take it to them and let them handle all the repairs at once — versus having the chain handle my insurance repair and then turning around and having to go back to the local shop for the other work.
What would you do — play it safe with the insurance recommended chain shop, or stick with the local / independent shop I trust?
Embrace - My Embrace monthly fee increased by 88%
I've had Embrace pet insurance for the past 5 years, and this month when my policy renewed it increased by 88.5%. I reached out to them to get an explanation, and was basically told its because of the rising cost in vet fees, and "updated data" about my dogs breed, age, health trends, etc. I have filed a handful of claims for her over the years, but she has no major health concerns or chronic conditions. Every year in the past my monthly rate has gone up, but it has always been within reason. Has anyone else experienced something like this with Embrace or another company? I am going to switch providers since they are now no longer affordable, so would appreciate any suggestions for other companies.
Location: Southern California
Dog info: 5 yr old female lab/heeler mix 50lbs
Geico - Reimbursed after spending out of pocket for an auto body claim?
Hi all,
Just got my car back from a shop. Took over a month after multiple supplements and back and forth between geico and the shop. Geico ended up being $1000 short still from what the shop wanted and I ended up paying out of pocket to get my car back.
Geico said they would not reimburse me (when I brought it up), however after some research and speaking with some on reddit and the shop, they state geico will reimburse me bc of my policy with them.
Can anyone provide any insight or guidance in how to proceed if this is true? Thank you
Bank of America - Bank of America Denied My Fraudulent Claims
Last month, I was unfortunately the victim of identity theft and a scam. A scammer from Nigeria hacked my social media accounts, emails, and phone number. Worst of all, they somehow withdrew $3,000 from my checking account and spent it on cryptocurrency. At one point, they even asked me to send them nudes, which was terrifying.
As you can imagine, I have been severely traumatized by this violation. I immediately filed a police report and contacted my bank to report the fraudulent transactions. Despite submitting supporting documents—such as emails showing my passwords were changed and login attempts were made from Nigeria while I live in the U.S.—Bank of America has denied my claim twice, insisting that I authorized these charges based on my purchase history.
What’s most frustrating is that I have never purchased cryptocurrency in my life, so I am insulted to be accused of stealing my own money. As a young college student, $3,000 is a huge amount, and I feel furious and helpless. I am considering filing a claim with the Consumer Financial Protection Bureau, but I’m unsure if they can help me recover my money. Unfortunately, I cannot afford to hire an attorney.
What are my options? How can I get compensated? I feel betrayed by the bank I’ve been with for 10 years. If anyone has experienced something similar, please let me know.
null - Car accident as attorney involved
I was in an accident. I was turning and collided with another vehicle traveling the other direction on a residential street. Apparently an attorney is involved now according to my insurance company, and it certainly has me scared. We have a job and house, but we are barely surviving, so playing legal games is going to break me. It also feels very unfair. I'm pretty sure, if anyone was injured in that car, it's because it appears the kids weren't buckled. It was a mom and kids on the way to school. I want to the back to help and saw a dazed kid rubbing his knees because they probably hit the console in front of him and he was crying. Not totally crazy, like im broken help it hurts crying, but like mildly hurt but mostly scared. I have kids. That explanation wont hold up in court but anecdotally I think he likely was fine based on what I saw and my own experience from the crash. I had mild bruises on the top of my legs, not visible, but just a sore feeling. But I was buckled. And I had a airbag in my face and a little dazed, but when I got out the math didn't work out in my head with how many people I was seeing and the number of seats available in that car. there was a baby seat but no baby. that leaves 4 legal seats in that car, but I'm pretty sure there were at least 5 people in that car. It was hard to figure it all out because of the shock of it and one or two of them walked off to a school or were taken by grandparents that showed up fairly quickly. I bet Its too late to go back and prove that, and I doubt there will be camera footage of it, but there is a slight chance because there is a medical business at that corner, its at the edge of residential and commercial.
I dont know what to do. I really dont feel like anyone should have to pay for bodily injury other than her on this, but maybe that is just me being an asshole. It just doesnt feel right because the likelihood that they were playing clowncar with missing seatbelts is fairly high, and it was such low speeds. I didnt hit them in the door, it was front to front. Noone should have walked away from that with any real injuries if you were doing things like you were supposed to. I had minor bruises that lasted 2 to 3 days and were never visible. I'm about to be broken by some greedy person that just wants to cash in and I don't know if there really is anything I can do about it. Fight or not fighting both are too expensive for me to survive. I auto lose.
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