DO NOT EVER USE NATIONWIDE FOR ANYTHING ESPECIALLY PET INSURANCE!!! Garret has pet insurance with them through his job and we just got notice that they are canceling the policy for our dog and cat on December 1st due to "rising cost" and "inflation". I will never use them again and never ever recommend them to anyone and I urge anyone that has them to switch.

Please know, I am committed to giving my precious Emi the best possible medical care and so (in the end) have no regrets. I submitted the particular invoice to Nationwide for the recent visit and tests completed by the Nevada Vet Cardiologist (first time) which amounted to a cost of $1000.00.

Insurance is great as far as covering claims, but gets very expensive for old purebred dogs. Their website is now useless. I've been kicked out of it for two months because of some widespread problem they apparently had, and now nobody can fix the issue and get me access. I've called six times - always told it will be fix but it never is. They do give you a way to submit a claim without the site, but I can't see status of past claims and when I call about an unpaid claim, sometimes they say there's no record of the claim. They also told me they would send me a list of claims with status, but never did. I would have kept that information separately on my own, but I've always relied on their site to look things up. Now you can't do that.

So far a easy process to get my dog insurance

I thought I read when I was first signing up for my policy that "pre-existing conditions" did not matter. I took all the time to sign up for insurance, paid the premiums, only to discover that pre-existing conditions is excluded from my coverage. I will be cancelling my coverage as the main reason to purchase insurance for my dog was to help cover VERY expensive costs for testing for something that we don't know what it is.

Nationwide denies claims right & left. They tell you that you have comprehensive coverage but they deny claims but stating they're not covered. i can't seem to find what they do cover. They just amended their policies to give you even less coverage.

Rate the good way

I had major medical for 7 1/2 years, never needed to use it. Nationwide cancelled my insurance in 2 months after he turned 8.

New member, first claim, but it's been over 10 days and I have heard noting about my claim. I also have no way to upload banking info for ach transfer. We will see how this goes.

I don’t like that your employees can’t tell me if my pet’s procedure will be covered or not. Especially when my vet gives me an entire breakdown of everything needed to be done.