I was very transparent in my submission as to my dog's health and pre-existing conditions. Obviously, I realize that none of her pre-existing conditions would fall under allowable coverage, however, there's a lot more to a dog than a pre-existing condition. There are many areas of Health and Wellness that need to be addressed throughout the lifetime of a dog. Yet you declined my application. Not cool! I will never use Nationwide again nor will I refer any friends or family to it. I used Nationwide for a previous dog and I wasn't entirely satisfied with it then either.

The Wellness coverage is disappointing. Other pet insurance companies offer better Wellness program coverage for an equivalent fee.

I have both of my dogs insured with this company, but the coverage is based on specific conditions and they reimburse almost nothing. The amounts they cover for illnesses are extremely low compared to actual veterinary costs. I do not recommend this insurance. There are other providers that reimburse a percentage of the total bill regardless of the condition, and with lower premiums.

Your website is deceiving as far as cost!

The application was terrible. Didn’t load, wouldn’t advance so I called and received excellent phone service. I’ve been with VPI for 25 years and have nothing but respect for your services and your claims app. But today was frustrating.

Impersonal online application with no policy coverage options explained or follow up call from an agent. Will try this out for the year.

I had a policy that was cancelled after 8 years, which I loved. I asked about a new policy and none are offered w illness. I think that it’s important coverage to have. Please reconsider your policies

Pretty slow

Didn't accept me right away, never had that happen. Not interested in them for insurance now.

I read it's effective right away an that's a lie misleading if not effective 28. I demand a full refund asap thank you