I highly highly do not recommend this insurance. We purchased this insurance the day after we purchased our puppy and thought we were in the clear when he experienced health problems, however just like most insurance companies they always find a way to get out of paying your claim. This insurance claims they will cover the costs of vet visits for UTI and ultrasound just to name a few, but guess again they won't. Get this insurance if you would like to pay extra money for no reason on top of your already expensive vet bills otherwise, look elsewhere. There is a reason this insurance is cheaper than others and it shows. I wish I would have known prior to so here I am warning others after me.

I got a 30 day free certificate for pet insurance. First, they denied my claim. Even though it took the process over 14 days from the day I submitted it. I think it was worthless to have a 30-day free pet insurance especially I was denied. I think they are super expensive. They charge over $100/month for two dogs just for accident and illness. I pay $60/month for two dogs from somewhere else. Then they have a pet wellness plan offered but it's only an additional cost on top of the accidental and illness plan. It would nice if they offered the pet wellness plan as a separate plan. I thought this insurance being part of the AKC...it would be affordable and worth it. But when you get denied and its expensive....at the end it's not worth it. I think you're paying the name "AKC" I definitely would NOT recommend this insurance company!

UPDATE: My pneumonia claim is now being processed. I am satisfied with the results of my claims. It did take time for issues to get resolved but thankfully the manager working the case got in touch with the vet on the phone to work out any miscommunications.

If I could leave 0 stars, I would. Our 1 year old pup has had to have 2 total hip replacement surgeries and now a knee surgery all by a phenomenal specalist from Blue Pearl (5 stars for them). AKC did not and will not cover any of those ($20,000 when its all said and done) even though we have the premium package and our fur babies are AKC Good Citizen Certified. They lead you on into thinking you are fully covered but then fill you in on a 30-180 day waiting period, hidden fees, etc. After the poor customer service displayed by the AKC staff, we ended up canceling our coverage and they offered a $50 reimbursement which yes was appreciated, but at the end of the day, not enough. We would do any and everything for our dogs but unfortunately I can't say the same about AKC. Save your money and find a different pet insurance company. Just sad.

Joke of insurance policy. The Exceptions for coverage are written so they can deny practically everything.

Do Not waist your money or time. They make up definition for other reasons than what your pet had done at the vet. You will have to fight to get your monody back.

UPDATE: Changing my review from 1 star to 3 based on a recent conversation I had with the manager. My claims are being worked. He spoke with the Vet on the phone to get all of the needed information since it was not being clearly communicated via fax and email. It took some work but I am thankful that the manager was able to resolve my issues.

I have paid over $1,100 per year for pet insurance for my 2 AKC registered canines for 6 years. Recently I came home to my Rottweiler yelping in agony. After a trip to the emergency vet for initial assessment, we took him to his regular vet the following morning. He had prostitus and needed an emergency neutering to relieve the pressure. After filing my claim, AKC Pet Insurance reimbursed me $0.00!!!

We have made multiple requests to speak to a manager to get 3 issues resolved and NO one has called. From billing date issues, to refusal to pay for surgical procedures covered by the policy to no communication. We where warned and now I am writing reviews letting everyone know You don’t Want to use this company! Go with Figo or another company who cares.

AKC's registration is misleading. One of the first benefits that AKC mentions is 30 days of pet insurance. However, it isn't until you pay and finish your registration that they tell you that your state does not qualify. Very misleading! I called customer service to see if they can remedy this situation, and they were unable to. They say that my purchase is non-refundable. They acknowledged the frustration and misleading marketing, but they did nothing about it.