I've been with Healthy Paws for almost 10 years. Rate for my dog has now almost quadrupled and it is proving to be very difficult to cancel. I've emailed, left messages and when I finally got through, I'm now on hold with another party. They should make it easy to cancel on the site and you can't, so for this reason they've lost my trust.

After 12 years with healthy paws, and minimal claims submitted, they increased my monthly rate by 360%. There is nothing you can do about it. Unfortunately, I have to cancel after 12 years because $450/ month is not worth it and I'd rather put that money into a savings in the event of an emergency.

I was paying $178.47 a month for my 11 year old Aussie. This month, the "new" monthly amount is $476.95. That is a MONTHLY increase amount of $298.48. That is CRIMINAL. I confirmed when I signed up that they only go up a pro-rated amount, which depends on what their overall costs have been for the year, and adjust accordingly. This company is sickening.

I’ve been a loyal Healthy Paws customer for 13 and a half years—since the day I brought my puppy Bellah home. Over the years, I’ve paid thousands of dollars into this policy with the trust and belief that when the time came—especially in her final stages of life—Healthy Paws would be there for us.

I insured my dog when he was only a few months old in 2012 at a monthly premium of $30.21. With annual increases as much as 36.25% my new monthly premium for 2025 is now $480.76. I had to let the policy expire. I’m retired, living on Social Security, and that’s more than two and a half times my monthly Medicare Premium.

I have been paying for Healthy Paws pet insurance for 10 years for 2 dogs. Now that my dogs are older they raised my premium almost to $7000.00 for the year. The reason that Healthy Paws gave me was that my dogs are older now. Isn't that why you start paying pet insurance when your dogs are younger so that when they need it when they get older it is available to you at a reasonable price? It is a scam! You are better off putting money away in an account for your pets and do not pay for pet insurance.

I started with them when my dog was 6 months old. At that time, I was paying about $50 per month. Now, he is 8 years old, and I pay $193/month.

Healthy paws advertises in big print on their front page that most claims are settled in two days.

Started at a reasonable price per month for my 2 cats. Every year the monthly cost went up $5-10.I have never made a claim. After around 9 years, just got a notice they are raising my premium around 300%! For no reason, when they advertised to enroll your pet at early age so you would not have these type of premium increases. Putting the money in a savings account rather than paying them any more, crazy scam.

This Insurance Company is determined to reduce their numbers of elderly pets by raising their rates so high- from $66 to $208 a month on my cat that had the plan since 2020 and never cost them a cent so that they are literally not affordable. Also now 5 years later when my cat has arthritis , which could be considered pre- existing condition makes finding another reasonable plan impossible to find.