Never received my checks. Both total about a thousand dollars. I have proof from my bank that I did not receive the checks and they told me sorry the checks were cashed. Definitely don’t trust their service.

These guys claim to have great reviews. So I signed up two of my pets, then found I could get a better rate with my old carrier. Thing is, once you add a pet policy, THEY DON'T LET YOU CANCEL IT!!!

You have to pay out of pocket first (full amount) and you’ll only get 1/4 $ back. What’s the point? $840/ year and you’ll be lucky to even get $250 back.

After spending $230 on a a yearly exam and vaccines. I would expect to get more than $100 back. This is not the first or the second time this has happened. I very seldom use the insurance and feel you should get more money for keeping your pet healthy.

Still waiting to hear back about my claims

I have an American Pocket Bully. I rescued from the Humane Society. She had issues I was unaware of. I tried every single thing I could to figure out what was wrong.

About 18 months of coverage and I'm still trying to decide if it's a good deal. I pay to cover our two dogs for their routine veterinary health maintenance and for emergency/sickness care, as well as pharmacy. So far, fortunately, all our claims were for routine preventive care. I've found the reimbursement levels to be disappointing, and the claims review process a bit opaque and sometimes not satisfactory. When our 5 year-old dog went in for routine dental exam + extractions under anaesthesia, the claim was rejected on the basis that a vet had previously indicated a finding of gingivitis, which rendered all his dental care "pre-existing condition". Of course we wouldn't have scheduled dental care based on a finding of gingivitis alone, and anyway that sort of cleaning IS part of routine dental care in a normal healthy dog. So I've come to realize they skimp on reimbursement. I haven't discontinued yet because I hope that perhaps the insurance will prove itself when there are real health emergencies that are costly to address. I'm not holding my breath.

This company stalked this review and attempted to get my personal information. I say dont like what u see, be better. Dont silence your victims. The pettiness of a billion dollar company. And they edit their reply daily lol. This is spot pet insurance.

A puppy cannot have a preexisting condition. It's a puppy. We literally got our puppy at 8 weeks old and got insurance a month later. It's a healthy little puppy. Moreover, "diarrhea" is not a preexisting condition. It's a "symptom" and it's "caused" from different conditions!! I guess "bleeding" is a preexisting condition too. The good reviews of SPOT must be fake. Sort by one star and do your research there. Every claim you have will be denied.

My pet insurance went from $39.90 to $50.51 in two years. I barely, if ever, go to the vet. I usually take my cat for her annual check-up. That is a 27% increase in two years. What is their solution, reduce your coverage!! I don't think so. Bye SPOT