Have an issue with your insurance?
Let everyone know!
Insurance companies are constantly reviewing us. Are we too old? Do we live in the wrong place? Is our credit score high enough? Well, now it's time to turn the tables. Do you charge too much? Will you pay my claim quickly? Is your coverage worse than it seems? We can review you too.
Top Insurance Companies
Ranked by Complaint Relativity
DOCTORS CO 0.00
PROASSURANCE 0.00
LIBERTY MUTUAL 0.00
APOLLO GLOBAL MGMT 26.19
SENTRY 32.66
BCBS OF MI 40.72
Trupanion - Is $106/month Too Much for Cat Insurance in Canada?
Hi everyone! I'm looking for some insights on my cat's insurance costs. I've been with Trupanion since my cat was 3 years old, and she is now 7. The premium has been increasing nearly every year, and I'm currently paying $106 per month with 90% coverage and a $0 deductible.
She's been relatively healthy overall, just dealing with early-stage osteoporosis, which we're managing with weight loss. Thankfully, no other major health issues. However, the one time I submitted a claim, my vet had to intervene because Trupanion was reluctant to cover costs that were supposedly included under my plan.
Given these details, does the price I'm paying seem reasonable? Also, if anyone has suggestions for more affordable insurance options in Canada that still offer reliable coverage, I’d love to hear about them. Thanks for your help!
Progressive - Need umbrella policy to protect assets but don't own a home in the state I reside. I live with an elderly parent with dementia.
I recently sold some commercial property and I'm looking for an umbrella policy or a large liability policy.
My problem is I live in a home that belongs to my 88 year old mom with severe dementia. The home is in a life estate deed to me, I've cared for my mom a long time, I have no claim to the home until she passes away.
We suffered significant hurricane damage, now seven months post hurricane repairs are just starting. I had to move my mom out of state with a sibling and mom is so frail she will never be able to return to her home. I am currently on the homeowners policy with my mom but expect there's going to be a problem with the current insurance company at renewal. My mom is out of state and I have no real rights to the home yet. My brother and I have POA but can't sign the deed over to me because mom has only social security and is going to need Medicaid soon. Medicaid does a five year look back. The home she owns is a mobile home, nice but not of great value. It's been in the enhanced life estate deed to me for many years. I do have a vacation home out of state, not a primary residence.
I have Progressive car insurance. I called the company associated with them and they question the liability on my mom's home. I don't know if I will even have insurance on that home soon. I would need to raise my car insurance above 100,000/300,000 and the umbrella policy would be $900 a year.
This policy seemed to depend on raising the liability insurance on my mom's home, possibility with a renters insurance policy, but that was questionable. I send money to my brother to help pay her care but it's not rent, she would then owe income tax on that and could be considered in kind help with medicaid.
There must be others who don't own a home in the state they reside who have significant assets. I've never been in this position before.
Can someone in the insurance industry advise how I can purchase a large liability policy?
GEICO - 1 month old car hit on passenger door, GEICO asking to take the claim on my policy even as person accept his fault
Hello Everyone, My car was hit from side by another person backing out in school parking. He accepted his fault and gave me his insurance and DL. Both of us have GEICO so thought it would be easy claim. When I put the claim, Geico reached out saying he has coverage issues and asked to use my policy for damage repair as No fault even though his policy showed active from 02/01/2025 - 08/01/2025 and my car being hit on 3/28/2025. GEICO mentioned it would be difficult in case person doesn't pay. How do I proceed, and what about the diminished value as GEICO saying if claim is put on my policy, GEICO will not pay Diminished claim. What are my options, can someone please suggest as car is just 1 month old. There is big dent on the passenger side. How can someone insurance shows active from Feburary but they will not pay. Appreciate your advice. Thank you.
Pets Best - Pets Best
Now paying $500.94 every 6 months for our 5 year old goldendoodle. We have minimal claims in the past year. Went up significantly this year. Does this sound right around everyone else? We feel like this is a lot to pay but nervous to go down on our coverage in case of an emergency.
The Hartford - The Hartford
This past Sunday, while watching a movie at a theater, someone ran over brand new my motorcycle in the parking lot. Thankfully the person who did, told an employee and waited for me. He gave me all of his information. I filled a claim with his insurance, The Hartford and am a little worried about it now. Within a day of filing the claim, they have switched the adjuster and the new adjuster told me, “honestly, I don’t know. I’m not going to ghost you…” when I asked for a timeline on them getting back to me. Are they just going to give me the run around?
Embrace - Embrace raises rates every year.
So I've had Embrace for a year now, and just discovered my monthly rate went up a whopping 40%. So I called them, and they said they raise rates for ALL policy holders on average 25-35% every single year.
Ive had no claims. No changes in anything whatsoever. My dog is only 1 year older, now years old.
There have been no changes in my state, and they can't attribute it to inflation.
So screw that. I don't see how thats even legal to raise that much each year. That means in 4 years, I'd be paying more for mediocre pet insurance on 1 dog, than I pay for all of my insurances combined.
Air France - Air france refusing compensation
Location: MI, USA
Last month, I booked a round trip with Delta and the flight from Mumbai to Paris, operated by Air France was delayed by 2 hrs due to crew issues. I missed my delta connection from Paris to Detroit and they had no flights going to Detroit that day.
I was given the option of either NY or Chicago and I opted for Chicago. Now when I boarded that flight, it got delayed by 3 hours. Wifi in the flight did not work.
I missed my delta connection (again) from Chicago to Detroit.
-The Mumbai flight crew lied that they would arrange an escort for all 15 odd passengers who have connections through security and ask AF to wait for 30 mins. They lied. AF said no such information was relayed but they did not even load our bags in the aircraft as they know we wont be making it on time.
-I filled a complaint with delta
—> Delta said reach out to Air france
-I filed a complaint with Air France
—> compensation rejected due to journeys begins and ends out of EU. [EC Regulation 261/2004]
( I don’t know how it makes sense)
- I called customer service
—> wont even let me talk to the refund team.
When I was stuck in the second flight, I had a chat with customer service and they had offered me 100€ for the inconvenience (which I denied at that point), however now they claim I am not eligible for anything at all.
How can I approach this problem?
State Farm - How to handle a Denied Renter's Insurance Claim
I recently had a claim denied. For context, I lived in VA and had State Farm insurance for several years. Shortly before I moved out of state, my wife lost her engagement ring. I assumed that was just a total loss and didn't think anything else of it until I was setting up insurance in my new state, and they recommended that I talk to my old agent to see if it was covered.
I then called my old agent's office in VA, and they told me that I should file a claim because that loss should be covered. Less than 24 hours later I get a call from the claims department saying that my policy does not cover lost jewelry unless it was stolen.
To my understanding, having a denied claim can hurt me by causing future premiums to go up or making it more likely for me to be rejected for coverage outright. Is there anything that I can do to fix this given that the only reason that I even filed a claim to begin with was that they told me to do it?
Farmers - Umbrella $1,982/yr for 2mil in CA? Farmers. Too much? How to reduce?
San Francisco CA, two crap cars, one driver perfect record (me), one 22 yo driver who backed into neighbor almost two years ago
My umbrella went up from about $1050/yr in 2024 to $1982. Ugh. Crazy as the car and house is so much too.
Thank you for any input!
Blue Cross Blue Shield - Insurance Canceled While on FMLA [TX]
TL;DR: Employer canceled insurance benefits without notice while on FMLA due to nonpayment, despite efforts to pay.
Hi, there. I’m currently on a medical leave of absence from work, and have been experiencing some difficulties with my FMLA/insurance benefits. I’m new to this, so any input would be appreciated!
My leave began the last week of December and I’m set to return on 3/24, the last day of my FMLA protection. Since my leave started, my main priority was getting my insurance premiums taken care of so as not to lose my benefits, especially since I’ve racked up substantial medical bills over the course of my leave.
I reached out to my benefits department, and was instructed to reach out to a third party (WEX) to make payment, which I did. WEX informed me that there was no balance due reflected on their end, and to reach back out to benefits. This back and forth has gone on for months now. At one point, they told me to reach out to BCBS to make payment, and BCBS acted like they had no idea why I was directed to them in the first place.
I’m over 10 weeks into my leave, and have not received a single correspondence about my health insurance until today. Not a phone call, email, or letter. I did, however, receive a bill from WEX for my vision and dental coverage, but nothing whatsoever in regard to my medical coverage. Once I received the dental/vision bill, I called same day to make payment and was told, again, that there was nothing in the system to apply payment towards.
Reached out to my benefits department again, and they said they could see the unpaid premium for my dental/vision. Called WEX again, and after escalating and speaking with a supervisor, was told that the reason why I was unable to pay my dental/vision is because the plans had been cancelled due to nonpayment. When I reiterated several times that I’ve been trying to pay for quite some time by that point, I was told that if I mailed the payment ASAP, there is a “strong possibility” they might reinstate the plans. I mailed the check the following morning, and am hoping it works out in my favor.
What I’m most concerned about, though, is my health insurance. I spoke to someone in our benefits department in February, and was told that because I’d exhausted my PTO the first half of January, my insurance premium would have been deducted from one of those paychecks. According to the representative with whom I spoke, “January was covered.”
I told him I’d received bills for my dental/vision coverage, but still hadn’t received anything for my health insurance. He told me to just wait a little bit longer for it to show up in the mail. Over 10 weeks later of non stop calling and trying to stay on top of things, and I still haven’t gotten anything. I expressed that due to the nature of my leave, I really needed to keep my insurance coverage, and was terrified the third party was going to cancel my policy for nonpayment. He reassured me that the only one able to cancel my insurance would be my employer, and they would “of course” provide me with ample notice prior to that. When I told him it didn’t make sense that I’d receive bills for my dental/vision but not my health insurance, he told me to not worry because my health insurance will remain as is regardless. That my account would just go in a rears and my employer would deduct the unpaid premiums accrued during my leave from my future paychecks once I’m back to work.
A supervisor from benefits called me today (10 weeks after my initial call), letting me know that the reason why WEX didn’t have my balance due in their system was because my health insurance was cancelled on 1/28. When I told her that I’ve been calling for help for months now, and continue to get the runaround, she just kept saying it was my responsibility to cover my premiums while on FMLA. When I told her that benefits told me no one would cancel my health insurance without notification, she disregarded it. Same when I mentioned the rep telling me that my account would just go in a rears and they’d deduct the premiums from future paychecks. She told me that I owed for January, February, and March, and that there is a 10-day grace period where I can get caught back up to “hopefully” have my coverage reinstated, but couldn’t be for certain. I checked my last paycheck from January, and the deductions are reflected on it. I’m just very confused because she was adamant I owed for January still too.
I just don’t see how they can cancel my insurance:
1. Without notice, and
2. After I’ve made an effort to get it paid since the very beginning of my leave.
Someone had mentioned this being problematic because of potential FMLA violations, but I’ve never gone through this before and I’m honestly unsure of the process, and obviously don’t feel comfortable reaching out to my employer given the misinformation I’ve received thus far.
Our market is experiencing mass layoffs right now, and I was hesitant to go on leave in the first place because of it. I don’t know if it’s worth mentioning or not, but the day before my leave was set to begin, thought to call Alight just to make sure I was not going to be reprimanded for not coming in. The representative informed me that my LOA request had been cancelled. This gave me pause, as the only ones who knew about the LOA request was my immediate supervisor and Alight. I’d have been no call, no show and subsequently terminated had I not thought to call beforehand.
I’ve just been worried so much about all of this, and honestly regret taking the medical leave even though it was necessary. I’ve spent more time going back and forth with my employer than I have with my physicians and it’s been hell.
Does anyone have any input regarding this situation? Is this just an HR issue and nothing more or should I consider seeking legal counsel?
Thanks so much ❤️
Make A Complaint
Loading...