Hey, has anyone ever dealt with owner guard gap insurance. I have been calling them for 5 days and emailing them and no one answers. It seems to only be one person that is working that is in a total different department. They don’t even have a headquarters if anyone has been in contact with them please let me know. I’m just trying to get a hold of anyone because someone totaled my car and I’m left paying out of pocket. Thank you for your time.

I have BCBS Horizon of NJ PPO. It’s my dad’s plan thru his work at a large sales company that has no religious affiliation. He’s worked there only a few years definitely after 2019. His job is in NC, I’m a MD resident. Currently battling insurance for a bilateral salpingectomy which is a form of permanent contraceptive and falls under preventive care and the ACA. My plan offers preventive care 100% covered in network. My insurance is telling me it’s covered at 80% after my deductible is met ($1200). One rep even told me my plan must not be aca compliant then. I looked into that and BCBS NJ horizon has not offered a non aca compliant plan since 2013. This rep is flat out lying, right? Well she gets a supervisor involved and he can’t confidently say whether my plan is aca compliant or not. It covers birth control 100% (I currently am on a 100% covered by them birth control). I think they may be looking it up as an outpatient surgery and not as preventative care. How do I tell them to look at it from preventative care and not outpatient surgery? Is it even possible for my plan to not be aca compliant? I’m currently in communication with an hr person from my dad’s company. She hasn’t gotten back to me yet and I really want to sleep tonight. My surgery is March 27th and I really can’t afford for it to not be 100% covered. Please help 🙏 💜

I have a 2020 Hyundai Kona with 50K miles that I bought two years ago, with 40K miles, for about $20,000. I recently drove into a parking garage with my bike rack on my car, causing roof damage. They are considering it totaled with an initial estimate of $10,600 in damages on a car valued at $15,600. First, that seems low, given that I've seen other vehicles online with the same miles for $17,000 or more. They are also trying to claim that the car has $3,000 in unrelated damages, even though I've never hit anything, scratched anything, bumped into anything, etc. I suppose there must be minor dings or scratches from driving it in the city (I've asked them to email me photos), but regardless, $3,000 seems high for whatever it is. I'd also argue that I've been paying insurance rates on a car valued at closer to the $20,000 I paid for it, not....$10,000? My question: Does it seem reasonable that a regular seeming car with no issues beyond standard wear and tear would see a $3,000 devaluation like this? Can I get a second opinion on the value of my car, and this prior damage? How do I go about doing that, and what would it cost? On a slightly unrelated note...is insurance just kind of insane right now? I feel like I'm hearing stories that they are totaling everything these days. (I have State Farm, comprehensive coverage).

TN/ Progressive So i damaged my car a few weeks ago. My insurance sent my car to a body shop. Body shop had stated needing to disassemble the car but like also needing to wait for a mechanic to do so because if something was wrong the mechanic would need to fix it. Issue is they don’t have an in house mechanic and parts needed to be ordered. The mechanic didn’t come in after parts arrived until a day or two later. Now as they are fixing it, they need other parts ordered. This is quoted to take a whole extra week after 2 weeks with my car only being actually worked on a few days ago. A friend said I should express more frustration and should get some sort of compensation. I’m not sure what kind to expect or from who. I feel like my insurance should have sent my vehicle to a place that would have properly fixed it at the quoted time which was a reasonable time frame. But now it’s quieted for a week later and interfering with tracking I have. Can I get my insurance to pay for a rental e

My mom’s home insurance policy looked high so I called the insurance company and asked them to walk me through it. Without changing any of the coverage/details, they determined it was thousands higher than it should be and couldn’t explain why. When I asked about a refund they said they could refund a few hundred dollars (she overpaid by thousands for this year). The policy renews in October so I’m assuming this is a prorated amount, is this expected? Again, the coverage details did not change and they can’t explain why it’s that high. At the very least, shouldn’t she be refunded by how much she overpaid for this year? I need to dig through my parents’ paperwork but it looks like this has been happening for years.

On July 31, I saw a steady ream of water coming out of my ceiling! Coming from the bathroom upstairs and even going down to my basement! Long story short after checking though pipes, and doing my own investigation I cannot, CANNOT find a cause. Only thing I can maybe think of is one of the children flooding the bathroom and hasn’t told me. I’m a mess, I’m a single mom of two hardly getting by and a giant mess and so many things destroyed I CANNOT pay for this out of pocket, will this be covered by my insurance if it was my child at fault who’s yet to claim blame?

I currently have condo insurance with Mercury, but their dwelling coverage isn't high enough, so I asked my Mercury agent how much it would cost to buy more dwelling coverage. He didn't respond for almost 3 weeks, which was concerning and surprising because when he were wooing me, he responded within hours. I shopped around and got a slightly lower quote from Progressive. The low cost is nice, but I'd rather go with the company that'll actually pull through in case something happens. I read a bunch of reddit posts about both Progressive and Mercury, but the experiences all seem so varied and I have no idea who's the most reliable. Sadly, they both seem kind of shitty, but we're strapped for options in California and I can't find anyone else who will take me. I've looked on various insurance ranking websites, but so many sources contradict each other. (For example, Mercury won best insurer in 2021 with JD Power but they have a low star ranking for customer satisfaction with NerdWallet.) With so much contradictory and anecdotal information, how does one even choose a home insurance company? It doesn't seem like there's a general consensus on reddit either about one company over the other.

Buddy of mine is really having issues with State Farm. After a long back and forth they came to a number of $25,750 minus the $500 deductible for a total of $25,250 for his truck. He was hit in mid February of this year. He finally received an email today saying he could accept the payout and the number was almost 10% less at $22,999.19. What in the world is going on here? What recourse does he have and has anybody experienced this? Thanks in advance

Hi guys. I have Pets Plus Us for my cats. A little while ago my cats were exhibiting signs of asthma, the vet said that if it’s only infrequently then he doesn’t see the need for medication but that if I really wanted to he could give us a trial amount of prednisone to see how it works. I agreed, and when I submitted the documents the insurance wouldn’t cover it because the doctor wrote in the notes that I insisted on trying the meds not the doctor. Anyways, rewind to now. My cat has a serious case of diarrhea. The vet suggested a PCR. However since he’s an indoor cat I highly doubt any parasite or virus will be the issue. My friend who works at a different vet clinic recommended I get my vet to do an ultrasound. However, I’m very nervous to suggest this myself instead of my vet suggesting it because I’m worried my insurance will deny the claim if the vet writes in the notes that “owner requested an ultrasound be done” instead of the vet being the one to suggest it. Is this a real concern? If I want insurance to cover any treatment or diagnostics, should I avoid making and suggestions or requests to the vet so that any tests that are done are only at the suggestion of the vet? Money is a big concern right now since I lost my job so I don’t want to risk getting my claim denied. Thank you in advance!

This is a wild one and I'm just looking for some kind of guidance or advice. Try and make the story short, my wife got into a car accident this morning, the car was in her mothers name who passed away and there was a lien on it so we weren't able to get it in our name but the car was on the insurance. This morning, on her way to work, she turned at light and was hit by a 1990s Jeep. After giving insurance information, we went home and contacted our insurance company. Found out we didn't have insurance, when we did, or we thought we did, back in February 2025, I registered a new car with AAA and got insurance. The lady specifically told me I had insurance and said we were good until August, but all she did was sign us up for road side service. I have a receipt of when I went in as well. My car I added was also on the account, but everything else was missing. I filed a claim and they're going to do an investigation. I'm just feeling like I'm in a black hole right now and am super confused and worried. I really can't afford to be put in this situation currently and thought I was covered by insurance this entire time.