Have an issue with your insurance?
Let everyone know!
Insurance companies are constantly reviewing us. Are we too old? Do we live in the wrong place? Is our credit score high enough? Well, now it's time to turn the tables. Do you charge too much? Will you pay my claim quickly? Is your coverage worse than it seems? We can review you too.
Top Insurance Companies
Ranked by Complaint Relativity
DOCTORS CO 0.00
PROASSURANCE 0.00
LIBERTY MUTUAL 0.00
APOLLO GLOBAL MGMT 26.19
SENTRY 32.66
BCBS OF MI 40.72
FEMA - Confusion about FEMA NFIP
I accepted FEMA'a offer of NFIP insurance for three years with the stipulation that I am required to maintain flood insurance on my own dime for subsequent years. They sent me an acknowledgement form to sign and a glossy brochure with generic information about flood insurance. However, they never sent me a policy, declaration page, or policy number. I have no way to know if I am covered. It has been four months since I was "informed" that I have NFIP insurance. What is the best action to take at this point?
MassMutual - Unbeknownst to me....
My gfather took out a whole policy on my kid when she was born, then died about 10 years later and never mentioned it to me. I would get something sometimes in the mail from mass mutal but didn't know what it pertained to. Stupidly I ignored it thinking it would just cancel with non payment.
Now I finally logged in and it says I have a loan going on $1700 because I guess it was paying the premium! What do I do??! Cancel it and then am I responsible for paying back???? I am the mother of the insured but had no idea he did something like this without my consent?!!
Pets Best - Annual premium increase
I have a Pets Best insurance policy on all three of my cats, and on one cat who has passed. I have had good experiences with the company who has saved me thousands in bills (across four pets). I have been a pets best customer for over 6 years.
I just got an email saying that one of my cats premiums will increase from $225 to $378 dollars a year. The only reason they give is that he's a year older (now four years old).
I am wondering if anyone has experienced a similar jarring increase. Will it be the same for my other two cats? Does pets best negotiate premiums? Is there a cap or should I expect this annually?
I know there are issues with getting coverage for preexisting conditions so changing providers for this car isn't an option, but I could explore different coverage for my other pets.
Please advise. Thanks!
State Farm - Best discounts for medical professions?
Hey guys, State Farm is trying to increase my rates by another $300 per 6 months. Told them I’ll be taking my 19 years of customer service with me. Which insurance has discounts for being a nurse?
Cigna - Seen by different doctor than I scheduled appointment with -- owe $1000
Hi All,
I'm hoping you can help me review my options and come up with a plan for a recent unexpected (and I believe inaccurate) medical bill. I get annual cleanings and other routine dental care (e.g. 1 set of x-rays a year) for free under my dental plan. I have just recently gotten off of my parent's insurance and onto my own plan so I made sure to double and triple check both on my insurance provider (Cigna)'s website and on Zocdoc that I was booking an in-network appointment. At my appointment, however, I was seen by a different dentist than the one I booked with who ended up being an out-of-network dentist. I was surprised by a $400 bill from Cigna, which should have been $0, several weeks later. A fruitless chat with a Cigna rep led to them reprocessing my claim, even though I knew it wouldn't do any good since the information submitted by the dental office showed that I was seen by the out-of-network dentist. A week ago the claim was processed and my bill went up to nearly $1000 because they say the facility is out of network. It is not, and I have a screenshot from Cigna's website showing it isn't.
Anyway, I'm feeling a bit lost about how to proceed. I know about the No Surprises act but am not totally sure how I would go about using it to my advantage here -- I do have the original emails showing that I booked my appointment with a different provider than the one who saw me, but am not sure how I can communicate this to the right people. Any advice about next steps would be very much appreciated! TIA for helping me figure out how to move through this.
EDIT: In my 20s, live in NY State, insured through employer.
PetsBest - Considering switching from PetsBest - SC
I am currently in the process of considering switching from PetsBest pet insurance. I currently have my 1 year old Jack Russell insured through them. He’s (thankfully) been quite healthy however, I have had experience in submitting claims through them with a 10-12 week old mixed breed puppy that I rescued (legitimately off the street). Poor Wren had multiple congenital defects with her heart and I ended up having to have her euthanized on emergency after a seizure. I submitted 2 claims - 1 for her initial visit with a cardiologist for diagnosis and the second, the emergency seizure visit. Both claims were denied due to “pre-existing condition” - which I struggle to understand considering she was not diagnosed until the visit with the cardiologist and was insured prior to diagnosis. My experience with their customer service representative the day after having to put Wren down was…lacking. I called to inquire whether or not I needed to leave her policy open until the claims were completed and was (very bluntly) told that “Because the patient is dead, the policy needs to be cancelled”. Fine. I made no complaints, I didn’t call to argue with their ruling re: pre-existing condition. And I would spend the money again and again because I truly loved my animals. I’ve let it be as the coverage is affordable and my hope was that since Norman (my Jack Russell) is healthy and has been to the vet consistently through his life, if I ever did need to submit a claim I would not experience the same outcome.
Here I am, a little over a month later - my family all threw in on getting me a Black Lab puppy (Teva). Last night I looked into the cost of adding her to my existing PetsBest plan with Norman. She is more than double the cost to insure. Hear me out, I work in vet med (on the equine side but I am not lost on the workings of the small animal side) - I know Labs present higher risk (especially when it comes to foreign bodies and hips). I get it, but more than double?? After my already lacking experience? Uugghhh.
All of this to ask the question - who do you recommend? In my research I am finding the price to be fairly similar across companies *BUT* with more coverage - ex: Spot seems to have fairly extensive coverage for the same price. I’m interested in opinions on all but have specifically looked at Spot, Lemonade and Fetch.
Included are pictures of Norman, Wren and Teva as payment for your advice!
Blue Cross Blue Shield - Insurance can't give me an estimate because it's hospital billing and not provider billing?
I am getting some MRI's done at a outpatient facility and wanted to get an estimate by my insurance on my copay.
My insurance asked me to get the NPI /taxid for the radiologist that will be doing the MRI so they can get the best estimate.
I have BCBS
I contacted the outpatient facility (NJ imaging network), and they gave me an NPI number but thats the NPI nubmer of the facility.
I asked for NPI number of the radiologist, but they said that they bill under the facility, not the radiologist.
How am I supposed to get an accurate estimate here?
Also by "provider" billing I mean physician billing
Pets Plus Us - Warning - Pets Plus Us
I would like to warn people before signing up with Pets Plus Us. They are “endorsed” by Costco and I thought that meant they must be decent.
I signed up with them in 2014 when my dog was 10 weeks old. My dog is now 10.5 years old and this is my experience:
Since 2021 they have approved $29 and $26 dollars of claims.
In November 2022 they approved their last reimbursement for $29.
They rejected a claim for an autoimmune disorder despite the fact a surgeon and specialist reached out on our behalf and provided published information proving that under PetsPlusUs guidelines it should have been covered…we paid $7500 out of pocket for that in 2022.
Despite not approving any claims since November 2022, when my dog turned 10 (June 2024) they DOUBLED his monthly rates. And claimed that had nothing to do with age.
Today I received an email advising that my dog’s plan is being “discontinued” so they I can pick a new plan to “better meet my needs” however, pre-existing conditions will not be covered.
I called to cancel our policy today. We were loyal clients for nearly 11 years and this is how they “value” us.
Delta Dental - Delta Dental not accepting debit or credit card, only wants checking or savings account info. Is that sus?
What kind of company does this where they don’t accept my debit or credit card for monthly premiums. They will do checks, but still.
Healthy Paws - Should I switch now?
Hi all,
I have a ragdoll cat who just recently turned 1. We’ve had no health issues thus far. I start seeing this subreddit pop up and saw horror stories of HP.
A couple questions:
1. I know a big part of if reimbursement is diligence. Our breeder did a health check on our kitten and gave us the paper work when she handed him over, but we still haven’t submitted it into HP (I know that’s on us). We started HP about 15 days after the exam. Will that paperwork be okay to submit now?
2. We are currently paying $30/month. Are we better off switching now instead of dealing with HP long term?
Thanks!
Make A Complaint
Loading...