Getting your claims processed through the ManyPets team is like pulling teeth. From customer questions to cancelling plans, the customer care team leads you in circles via email. When a claim is accepted, it’s always nice, but working with this pet insurance has been an all around frustrating experience and not worthwhile. There are better pet insurance companies out there.

Website was easy to follow. Price quote was very fair and there were many insurance options to choose from.

I strongly encourage pet owners to NOT go with ManyPets as they are gouging their customers pretty terribly. In their latest renewal notice, I was informed that the insurance for my 5-year-old-boxer is increasing 136% in one year. Going from about $70 per month to over $160.

I submitted a veterinary visit and haven’t received any confirmation that it was received and taken care of

Thanks for keeping me updated

Trash company, had a policy for well over a year, they refused to cover an ear infection citing having record of it happening the year before during a time when I had coverage through their company. Claiming a routine minor illness is a “preexisting condition” canceled immediately. You should know before you sign up that if you do not maximize every dollar of a wellness plan as well it costs you more per year than they cover.

First clam submitted,,, They refused to pay... My dog has CKD which no "routine" visit or dental care would have detected but was a sufficient loophole to disqualify payment.

Reply from Figo Pet Insurance

Fast repayment but they increased the monthly premium by $20 after one year. If they do that each year, will not be able to afford

I submitted online a claim 4 days ago but there was no response from them. I went online into my account to check my claim status and it still just has the automated generated "in review" arrow ever since I uploaded the documents. However, my uploaded documents were in an unread status. It just felt there was no one there. I will have to call them tomorrow. Will give an update then.