Probably the WORST service to use. DO NOT USE THEM! I repeat DO NOT USE THEM if you care about your furry friend. They won’t pay for any emergency. The only way they will pay if your dog is at death’s door. My dog had a major injury and they refused to pay saying he won’t die from this. So it is not an emergency. Please, go with Lemonade or Nationwide. They are at least a 1000 times better than this.

The deductible is high. I don't think my cat will meet that yearly deductible. And they say pre-existing symptoms can be reimbursed, but in reality, they don't...there should be clearer explanation about key details when purchasing the insurance.

I’ve been canceled twice without notice. Every time I have to wait another 14 days for coverage to continue. Seems a bit odd to me.

Figo didn't cover Mando's last vet visit for his eye injury. I thought insurance was supposed to cover it?

I obviously did not read the all the exclusions in the plan. Completely not satisfied with the reimbursement process.

My dog Daise had a lot of blood in her urine she was in pain and we took her to emergency they did a bunch of tests and it cost $2,000 the vet said good thing you brought her in it was 11pm

Figo goes out of the way to deny your claims. You need an attorney to review their policies as there one million exclusions.

Stop sending me so much spam.

I have the insurance, but have, luckily, not had to use it.

They stall your reimbursement by constantly asking you and vet to send invoices and charts that they have already received