I do not recommend this set at all. I paid for the 2-year subscription, and I am unable to use my profile due to Dutch technical difficulties. I have been on the phone with them all day, texting because I haven't been able to get anyone over the phone. My dog is very sick, and I wasted my entire day going back and forth, and nothing got resolved. The refuse to refund me even thou I haven't been able to access my profile at all. I had no choice but to reach out to my bank and report them as a fraud. I just found other reviews claiming the same situation, and this is heartbreaking as my dog is really sick, and they did nothing to assist me. Please don't waste your money and I recommend that you look at other alternatives. They only place the good reviews on their site and leave the bad ones out, so they will trap you that way. This is not cool Dutch to be playing around with peoples money and pets wellness.

If you love your PET be careful with Odie Pet Insurance. They don't accept any claims. Only they will accept claim if you have deductible and that much you will recieve from them. They will use deductible. Stay away from them. What they promise is not true!!!! This is the worse pet insurance.

HEALTHYPAWS is very deceptive in their non disclosure of jacking up your rates and worse yet, denying claims for no reason. I have three animals with this farse of a company and their new thing now is to say everything is a wellness check when it’s clear that an animal went in with symptoms and then diagnosed and sent home with meds and a treatment plan. I pay $$$$ for a plan that is disgustingly dishonest. Ever since Chubb bought them out they have become more and more dishonest. I’m so disgusted with them. Please do yourself and your pets a favor by not wasting a dime with this company there is no sense as they empty your pockets with their ever increasing premiums and then don’t cover your suffering animals. This is a mortal sin and they need to be called out on it by reporting to the Insurance commissioners.

The response to my information submitted was excellent. Claims processed quick and payment indicated quickly as well. However, I am confused. When I signed up it indicated that I would receive 80% reimbursement. In most of the claim responses, I probably got back more like 25%. This is certainly better than nothing, but I may need to rethink what I am getting back for what I pay monthly.

I wish that I read the reviews before joining. When aspca says that they pay for preventative — they lie. I called around and could not form anyone who would spay or give vaccines for this minimal price. Not only that, they do not cover all of the vaccines. Which is sad. They paid less than 1/6 of the spay fee. I tried canceling the preventative part of the insurance — but then they do not allow you to cancel it. The racket is that once you sign up, you are in for paying all the bills yourself — and them. Sad. I am a physician and if human insurances did this — they would be sued and would not be in business.

Absolutely awful company. You pay for rush shipping and 5 days later antibiotics for an eye infection still do not ship, you contact customer service who only replies m-f 9-5 and they take up to 4 hours to respond. Listen to the bad reviews and do not trust your money or your pets health to this “service” at this point I believe it’s just a scam.

Terrible service

Reimbursement amount is seriously bad, considering the amount of premiums we pay it’s rubbish!

After receiving negative reviews, it seems this insurance company has started posting fake reviews to improve its image and make it appear more professional. This behavior raises serious concerns, especially since, whenever a negative review is posted, they immediately begin posting multiple positive reviews every day—like March 18, March 19, March 20—from people who claim to be satisfied with their service. This pattern suggests that the company may be trying to manipulate its reputation, which only adds to the suspicion that it could be a scam. Pet owners should read the negative reviews to understand the truth about this company, what it’s really about, and the kind of service they provide. Often, these reviews offer a more accurate picture of the company’s practices and how they handle customer concerns.

App sucks...I have a pop up that asks me to complete tasks. I have done this, but the opo up remains on my screen obstructing my ability to view abd use the app.