Starts off great and affordable, then they begin to gouge you year over year, my premiums are now 4x the cost of what I started paying. They provide no justification or clarification or notice upon renewal, and offer increase rated midway throughout the policy year..

Even for very easy claims like prescription food reimbursement that I submit very often, can sometimes take multiple weeks to get processed and reimbersed which is very stressful.

Reimbursing takes along time

You have made major errors on 2 of my first 4 claims. One claim got assigned to a closed policy and one just closed and not processed by error.

They never did a home inspection and then dropped me for fire risk based entirely on the zoning. No amount of mitigation would help. They are big faceless company who employees nice people who in turn have no flexibility to navigate.

Very bad use experience. The system cannot categorize my document, it cannot identify which claim use what invoice Or soap. Which requires me to upload again and again. Decision making is long and slow.

I am disappointed with the low pay out for my dogs vet bills.

I've submitted a few claims for different issues over the past 5 years and every claim has been denied. The latest claim was for dental work and their reason for denying the claim was that he didn't have a dental exam in the year prior to enrolling so they determine it to be a pre-existing condition. I enrolled him with Trupanion as a puppy when we picked him up, so it's impossible for him to have had a dental exam in the year prior to enrolling. This "insurance" is a complete scam.

My claim was denied on the removal of an undescended testicle in a dog. I appealed and was informed that I would need additional coverage to the ever escalating premiums that I already pay. This was not a neuter, but a necessary procedure done to prevent cancer, which is a risk with undescended testicles. AKC pet insurance is overpriced and has many add on with coverage, not a basic wellness coverage and/or illness/accident coverage. I would not recommend and will be cancelling the policy.

I totally recommend Many Pets to all pet owners. I thank God for them. They totally came through in all my pups Dr appointments, I don't know what I'd do without them.