Starts off great and affordable, then they begin to gouge you year over year, my premiums are now 4x the cost of what I started paying. They provide no justification or clarification or notice upon renewal, and offer increase rated midway throughout the policy year..

made my dog's allergy meds a pre existing condition, how f-ing lame

Your pricing system was completely lying after I plugged in my dog’s information. This is a scam

Even for very easy claims like prescription food reimbursement that I submit very often, can sometimes take multiple weeks to get processed and reimbersed which is very stressful.

I’ve been trying to obtain a refund for a deposit I paid toward a covered spay surgery. Despite multiple calls and emails, I’ve received no response or reimbursement. The lack of communication from MetLife Pet has been extremely frustrating and unprofessional.

Reimbursing takes along time

Every time I put in a claim and send invoices, I get an email weeks later that they need more information. I have given you EVERYTHING that was asked for. I called and talked to someone after I resubmitted everything for the second time, and days later I get another email that I need to send in more information. Your company acts like your clients are trying to rob you. It was a wellness visit with immunizations- standard stuff and I sent everything, and they are still saying they need more. It seems that this is standard policy to hold off on paying people.

I totally recommend Many Pets to all pet owners. I thank God for them. They totally came through in all my pups Dr appointments, I don't know what I'd do without them.

I just read a lot of reviews and there is a trend I will add to. I have had the insurance for 11 months for a 3 year old dog with no claims or pre-existing conditions. I was just notified of a 16% increase. They play games with the wording not increase for the age of your dog - but if you read the reviews they do them pretty much every year based on their "formula" I have not seen anyones go down based on their "Formula". So not sure if they are any good but they will always raise your rates, so don't be fooled by the wording they present. Here is the wording used to confuse people "No age-based annual price rises"

I loved nationwide when I first got it in 2020, over the years not so much. Their plans changed and I feel like I should’ve been grandfathered with the plan I had. I regret renewing both of my policies. I should’ve shopped around. I will not be renewing next year.