Have an issue with your insurance?
Let everyone know!
Insurance companies are constantly reviewing us. Are we too old? Do we live in the wrong place? Is our credit score high enough? Well, now it's time to turn the tables. Do you charge too much? Will you pay my claim quickly? Is your coverage worse than it seems? We can review you too.
Top Insurance Companies
Ranked by Complaint Relativity
DOCTORS CO 0.00
PROASSURANCE 0.00
LIBERTY MUTUAL 0.00
APOLLO GLOBAL MGMT 26.19
SENTRY 32.66
BCBS OF MI 40.72
PetsBest - PetsBest Increase, Anything I Can Do?
I knew this was coming from seeing it happen to others but I got my policy renewal notice and our annual cost went from $347 to $505. I know this is far from the worst increase but it is still annoying. He hasn’t had a claim since 2023 and is only 4 years old. Is there anything I can do or say to them that might get this lowered a bit? I worry what his premium will look like a few years from now if they continue with increases at this level.
I also am bringing home a puppy next month and have been going back and forth about insuring them through PetsBest or trying something new like AKC or Trupanion. Any thoughts on that?
Blue Cross Complete of Michigan - I just had my finger surgery
so I’m on Medicaid since I’m not working due to my finger injury. I got my surgery done a few months ago and they send me a bill today. I literally thought everything is going to be covered by the insurance. Maybe I should’ve asked questions ahead of time, but I wasn’t aware of this since I know few people who got surgeries and it was covered. I’m not working right now as well since my finger is still not healed. I don’t know what I’m supposed to do right now. do I contact Medicaid or the surgery place? Not sure. by the way, my insurance is Blue cross complete of Michigan. My insurance did pay for over half of the bill but just confused why it wasn’t covered completely.
State Farm - Auto Insurance Claim
Just wondering if anyone else has dealt with this. Recently was in an accident which I was not at fault. I have a luxury vehicle that was fully paid for. State Farm totaled my vehicle. My issue is the amount they want to settle my claim for is substantially less than what I think it should be or was expecting. Do I have to accept that? Is my only recourse to file a lawsuit? I live in Wyoming BTW. Thanks for any help or advice!
Geico - Insurance wants to total car and offer pennies. Can’t afford to get another vehicle
Title pretty self-explanatory. A lady hit my car in the mall parking lot while I was inside shopping. Car is a 2005 Chevy Malibu with 306K miles on it and a few minor dents and scratches. The damage caused by the lady who hit my car is significantly worse than any previous damage incurred and exceeds the value of the vehicle, so her insurance company wants to deem it a total loss and offer about $2K. I took the vehicle to a body shop to get my own estimate, which came out to be $3.7K. Insurance company doesn’t want to budge on previous estimate.
I get that the car is old and not worth anything, but I’ve learned how to keep it running and can afford its maintenance. I can’t currently afford to get a new or spiffy used car, but I’m also not sure $3K is enough to get a solid cash car that won’t break down on me. I also live in Georgia, where having a salvage title isnt really an option.
What would you do in the predicament? Any advice is appreciated.
ASPCA - ASPCA approved estimate, denied claim.
Our cat Miles was experiencing bleeding gums, bad breath and difficulty eating. We brought him to the vet and they thought he might have tooth reabsorption. They gave us an estimate for a dental and we submitted it to ASPCA. ASPCA approved it and we went ahead with the dental a week later.
Dental was complete and ended up not being as bad at the vet thought and he ended up with a cleaning and no extractions. We submitted to ASPCA and the claim was denied.
They are saying that it's a pre-existing condition because Miles went to the vet last June after getting into a house plant and the vet noticed gum inflammation from it. The vet gave him an anti inflammatory and notated in his October check up that his gums and teeth were in good condition-- in our minds, the inflammation from eating the plant was "cured." ASPCA will cover pre-existing conditions that have been cured for 180 days.
The vet used the word "stomatitis" in the records during the June visit and that's why ASPCA is denying us. Because stomatitis isn't considered a curable condition. Our vet tried to reason with them but they won't budge.
Our biggest disappointment is with the bait and switch-- when I called to ask why the estimate was approved and the claim was denied, despite them having his full medical records both times, they said they got "new information" in that week between the estimate and the procedure. Not sure how that could be because they had everything about him from vet for the estimate.
Not a great start to our relationship with ASPCA.
Lemonade - What’s the deal with lemonade pet insurance!?
I submitted a claim on 4/12 for my three year old domestic shorthair cat for a diagnosis of FHS. On the claim I asked for reimbursement of the medicine ( Gabapentin ) and the cost for the emergency visit. I submitted all medical records as requested. Today 4/29 and the claim is still in review. I signed up for Lemonade when my cat was a kitten. He has no pre existing conditions and I take him to all his annual vet appointments. Lemonade is not very communicative. I only received correspondence when I reached out to them asking for an update. They say they are working on processing the claim as quickly as possible. Is this normal turn around time?
Wilber Group - Hit with $25K Debt After DUI Accident While Delivering for Work. Can I Negotiate or Get It Reduced?”
Hi everyone, (long-time lurker here using a quick-made account for this post).
I’m in a difficult financial and legal situation and could really use some guidance.
On November 15, 2024, I was involved in a DUI accident while working as a delivery driver (not alcohol-related). I fully acknowledge that driving under the influence was a serious mistake. The reason I ended up in that situation was that I took drugs to cope after a traumatic work incident, where someone flashed a knife behind my back the previous week. On the night of the accident, I was working with the same person again, and I made the wrong choice in handling my stress. I deeply regret my actions.
Since then, I have complied with all legal and rehabilitation requirements—attending therapy, DUI courses, and adjusting my medications—and I’ve made a complete turnaround in my life.
During my delivery shift, I hit another car (a 2024 Toyota Highlander), but thankfully, no one was injured. My insurance initially handled the claim, but now Wilber Group has purchased the debt from the insurance company and is demanding $25,000 from me.
My Financial Situation:
• I am a student and will not have a steady income for the foreseeable future.
• I am on disability due to hearing impairment and mental health conditions.
• I currently make $17/hour, working 24 hours per week.
My Questions:
1. Can I negotiate this debt down to 10-30% of the amount owed? Since debt collectors often buy debts for less than their full value, is it realistic to settle for significantly less?
2. Can they take any of my assets or garnish my wages? Location: Minnesota, and I’ve heard there are exemption laws, but I’m unsure how they apply to my situation.
3. What is my best strategy for dealing with this debt? Would negotiating a lump sum settlement be my best option, or should I try for a payment plan?
4. Could bankruptcy help me discharge this debt? Would a DUI-related accident debt like this be wiped out under Chapter 7 bankruptcy since I have no significant assets and low income?
5. Could recent tariff increases on cars affect the amount I owe? Since the Toyota Highlander I hit was a 2024 model, and the incident happened before April 2, 2025, could the recent tariff increases on imported vehicles have inflated the amount Wilber Group is demanding? If so, how can I challenge that?
Trupanion - Trupinion
I’m having. Hard time with them right now!! I got my female cat spayed n hernia repair through the local spca low income program before I got her insurance
Fast foward she now has pet insurance with trupinion since Jan she was spayed/hernia in September
They keep emailing me n calling me for records on her spay n repair said they have contacted the SPCA n they haven’t emailed back ! I contacted the spca they don’t keep records or notes form the spay program
So they emailed them n told them that! So now they are saying without proof she was spayed or hernia repair if I ever file a claim it may take longer to resolve stuff!
I’m starting to think I’m paying them monthly for nothing ! I got insurance so I didn’t have a huge vet bill if she needs to go to the vet n cause they pay direct !
Anyone else have this issue? I mean what happens when someone gets a cat off the street or wherever n it’s already been spayed etc but they don’t know from where n don’t have records!
Ugh! I feel like I’m wasting money!
AAA - Car Accident Question currently scared
This is a wild one and I'm just looking for some kind of guidance or advice.
Try and make the story short, my wife got into a car accident this morning, the car was in her mothers name who passed away and there was a lien on it so we weren't able to get it in our name
but the car was on the insurance.
This morning, on her way to work, she turned at light and was hit by a 1990s Jeep. After giving insurance information, we went home and contacted our insurance company.
Found out we didn't have insurance, when we did, or we thought we did, back in February 2025, I registered a new car with AAA and got insurance. The lady specifically told me I had insurance and said we were good until August, but all she did was sign us up for road side service. I have a receipt of when I went in as well. My car I added was also on the account, but everything else was missing.
I filed a claim and they're going to do an investigation.
I'm just feeling like I'm in a black hole right now and am super confused and worried. I really can't afford to be put in this situation currently and thought I was covered by insurance this entire time.
Citizen's - Force Placed Insurance Question
Wondering if anyone has experience with something like this. We bought a house (with a mortgage) a little under 2 months ago. We were told by our agent to push off the insurance (Citizen's) inspection as much as we could, as the house was in need of renovations and we would be doing them as soon as we closed.
We did "too good" a job pushing it off, and we got a cancellation warning that it would be cancelled Aug 4th because the inspection wasn't scheduled. We then scheduled the inspection to take place on August 4th, which happened.
In the meantime, the insurance company cancelled in the insurance because apparently the inspection needs to be uploaded in their system to retract the cancellation (even though the letter only specified that it was cancelled because the inspection had not been \*scheduled\*)
We spent the week trying to get it reinstated, only to find out at the end of the week that the inspection had failed, and under normal circumstances, they would give a warni
Make A Complaint
Loading...